Please add the config to your local authorize.conf file to the one below, restart splunk and now try to search srchIndexesAllowed = ;_ You can find more on this config in the link below http://docs.splunk.com/Documentation/Splunk/6.0/admin/authorizeconf ... View more

@ somesoni2 is correct you will need to be assigned to the same entitlement as your colleague to view and update each others cases. ... View more

Hi, Splunk had a bug in version 5.0.0 - 5.0.4 where regular reset licenses for OEM licenses would not work. Therefore you will need to contact Splunk Support to get a specific license reset for your OEM license. Thanks, ... View more

Hi Mike, I can see there are two email addresses in your account. I will email you directly about this change. ... View more

There are 3 ways to become a Authorized contact with Splunk Support. 1. Colleague to raise a case If you have a colleague who is currently an entitled/authorized contact you can get them to raise a Support Case to add yourself to your accounts entitlement. Please make sure you have registered on splunk.com before hand. 2. Ask your Support Portal Admin If your colleague is currently a Support Portal Administrator he/she will be able to assign you to your entitlement, if you encounter issues is in doing so please refer to 1. 3.Contact your Sales Representative If you know who your Account Manager is please ask them to add you to your entitlement. Please make sure you have registered on splunk.com before hand. Please see other similar posts: Want to know how to become a Support Portal Admin Want to know how to raise a Splunk Support case Hope this helps! ... View more

There are 3 ways to file (or raise) a successful Support Case with Splunk. However you will need to be assigned to your Companies active Enterprise or Global Entitlement before doing so otherwise your case may navigate into our Community Queue which is not often monitored by our Engineers. 1. Support Portal (the best way to file a case) Login into "splunk.com" and navigate to "Support & Services" on the top left of the page and then click onto "Support Portal" on the drop down list 2. Email You can email us at "support@splunk.com" which will file a default P3 case. Please note your email address must be associated with your accounts entitlement. 3. Phone You can call our Support line on (855) SPLUNK-S or you can find local numbers here Hope this helps! ... View more

Yes this bug SPL-90600 has now been fixed in our latest release: http://docs.splunk.com/Documentation/Splunk/latest/ReleaseNotes/6.1.4#Highlighted_Issues ... View more

This bug SPL-90600 has now been fixed in our latest release: http://docs.splunk.com/Documentation/Splunk/latest/ReleaseNotes/6.1.4#Highlighted_Issues ... View more

Being associated to an Entitlement does not give you access to your company's license keys. Only the initial contact who purchased the license within your company has access to view and download the key. However if you would like to get this transferred to your name for example if the contact who owned the license previously has left the company etc. you will need to contact splunk support via the portal, phone or emailing support@splunk.com to get this visibility assigned to you. Please note that if you are not yet associated to an Enterprise/Global Support Entitlement then you will need to contact your Sales Rep or get a colleague who is already assigned to an Entitlement to request on your behalf. Thanks! ... View more

The best way to become one is to contact your Sales Representative at Splunk. Please contact them in regards to this and they will be able to tick you off as one, however you can always raise a support case to get this done. Please note that if you are not yet associated to an Enterprise/Global Support Entitlement then you will need to contact your Sales Rep or get a colleague who is already assigned to an Entitlement to request on your behalf. ... View more