Hi @micheledagostino - Apologies for the super late response! I'm glad that your question got resolved though.
In regards to how you can get your question addressed to the right users/developers:
-It's kind of a hit-or-miss. Generally, using the appropriate tags on Answers is helpful. If you are using a Splunkbase app/add-on, make sure you tag your question with that particular app or add-on (don't use nicknames or shortcuts; it has to be the name of the app/add-on that is listed in Splunkbase). You can tell if it's an app/add-on Splunkbase because the tag will be blue in color and have a gear icon in the tag name. That's probably the best way on Answers to get a response from developers or experts of that particular app/add-on as it is encouraged that they follow that tag. Response may time may vary but generally developers are pretty good about responding to things.
-Another way to get a question addressed is to (if you're not already a part of it) post it in our public Slack chat. People ask each other for immediate help on there daily. You can share your question/link to your post there to see if anyone can take a stab at it. You first have to request access through http://splk.it/slack. Fill out the form, and once you receive the approval email from our Community Manager (usually the approval process may take a couple days), you can access Slack.com and ask for help in the #general channel OR if it is a specific Splunk product, there is usually a separate channel that you can search for.
I hope that helps!
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