Splunk Answers' e-mail not Syncing

[musskopf]

Hello Splunk guys, I updated my e-mail at Splunk website but if I try to sync it here nothing happen. Could please let me know if there is another way to update my e-mail here?

Cheers,
Mike

[vhallan_splunk · Accepted solution]

Hi Mike,

I can see there are two email addresses in your account. I will email you directly about this change.

[chanmi2]

Hi, I can neither sync or verified my email. So I can only comment here to ask for help. Could you please help me to fix this?

[vhallan_splunk]

Hi,

I have checked and it looks like your email address has been verified with our system.

Thanks,
Vinay

[chanmi2]

Hi Vinay, but in "My Preferences", it still shows not verified and I cant answer or post question.
Thanks for your attention.

[oprokhorenko_sp]

Hi @chanmi2 - have you tried clicking on "sync" in your Answers account profile, next to email address?.

[chanmi2]

Thank you! Last time I clicked sync, it just back to profile page. This time my email is verified!! Thank you so much