Hi Yogesh / Team, Could you please help me with the query to know Controller Applications which are not collecting data from past 6 month. We want to delete them from the Controller UI / DB so that we have only the required Applications reporting. I believe this will improve the performance while accessing the UI , As currently the UI access is slow. Please let me know the delete command as well. Thanks Regards, Anant ... View more

Hi @Anonymous , My bad. Thanks for informing. I will take care of this next time. Hi @Cansel.OZCAN , Thanks for your response. I will try your suggestions. Will message you incase I need any help. Thanks ... View more

Hi Raunak, Thanks for your response. We have deployed the new license key and upgraded the .NET Agent to version 4.3.7.1 after which we saw that it is not able to connect to the Controller. We are seeing these with 2-3 Servers now. Could you please let me know why we are getting below errors.  2018-10-25 22:32:25.5888 5432 AppDynamics.Coordinator 1 26 Error AppWideConfigUpdater Could not connect to the controller due to Response encountered an exception. Exception: System.Net.WebException: The operation has timed out at System.Net.HttpWebRequest.GetResponse() at AppDynamics.Shared.Communication.kr.os(HttpWebRequest ) at AppDynamics.Shared.Communication.kr.c(Byte[] , String ) at AppDynamics.Shared.Communication.protobuf.pp.i(bd , String ) at com.appdynamics.ee.rest.controller.request.pp.ye(). ResponseBody: 2018-10-25 22:32:46.6048 5432 AppDynamics.Coordinator 1 14 Error MachineAgentManager Metrics Error sending metrics - will requeue for later transmissionException: com.appdynamics.ee.agent.commonservices.metricgeneration.metrics.vk: System.Exception: Connection back off limitation in effect: http://appd.schwab.com:8090/controller/instance/18924/metrics_PB_ at com.appdynamics.ee.agent.commonservices.metricgeneration.AMetricSubscriber.publish(vo metrics) at com.appdynamics.ee.agent.commonservices.metricgeneration.MetricReporter.run() 2018-10-25 22:32:56.6050 5432 AppDynamics.Coordinator 1 5 Error MachineAgentManager Metrics Error sending metrics - will requeue for later transmissionException: com.appdynamics.ee.agent.commonservices.metricgeneration.metrics.vk: System.Exception: Connection back off limitation in effect: http://appd.schwab.com:8090/controller/instance/18924/metrics_PB_ at com.appdynamics.ee.agent.commonservices.metricgeneration.AMetricSubscriber.publish(vo metrics) at com.appdynamics.ee.agent.commonservices.metricgeneration.MetricReporter.run() 2018-10-26 13:32:22.5286 5432 AppDynamics.Coordinator 1 14 Error AppWideConfigUpdater Could not connect to the controller due to Response encountered an exception. Exception: System.Net.WebException: The operation has timed out at System.Net.HttpWebRequest.GetResponse() at AppDynamics.Shared.Communication.kr.os(HttpWebRequest ) at AppDynamics.Shared.Communication.kr.c(Byte[] , String ) at AppDynamics.Shared.Communication.protobuf.pp.i(bd , String ) at com.appdynamics.ee.rest.controller.request.pp.ye(). ResponseBody: 2018-10-26 18:32:27.1711 5432 AppDynamics.Coordinator 1 24 Error AppWideConfigUpdater Could not connect to the controller due to Response encountered an exception. Exception: System.Net.WebException: The operation has timed out at System.Net.HttpWebRequest.GetResponse() at AppDynamics.Shared.Communication.kr.os(HttpWebRequest ) at AppDynamics.Shared.Communication.kr.c(Byte[] , String ) at AppDynamics.Shared.Communication.protobuf.pp.i(bd , String ) at com.appdynamics.ee.rest.controller.request.pp.ye(). ResponseBody: 2018-10-27 13:06:00.2046 5432 AppDynamics.Coordinator 1 25 Info AgentCoordinator Cannot create performance counter - disabling for 1 hours. Category: Process, Name: % Processor Time, Procid: 5536, Exception: System.InvalidOperationException: Instance 'w3wp#1' does not exist in the specified Category. at System.Diagnostics.CounterDefinitionSample.GetInstanceValue(String instanceName) at System.Diagnostics.PerformanceCounter.NextSample() at System.Diagnostics.PerformanceCounter.NextValue() at AppDynamics.Coordinator.CLRPerfCounters.cl.i(List`1 ) 2018-10-27 13:47:43.5808 5432 AppDynamics.Coordinator 1 18 Info AgentCoordinator Cannot create performance counter - disabling for 1 hours. Category: Process, Name: % Processor Time, Procid: 5536, Exception: System.InvalidOperationException: Instance 'w3wp#1' does not exist in the specified Category. at System.Diagnostics.CounterDefinitionSample.GetInstanceValue(String instanceName) at System.Diagnostics.PerformanceCounter.NextSample() at System.Diagnostics.PerformanceCounter.NextValue() at AppDynamics.Coordinator.CLRPerfCounters.cl.i(List`1 ) 2018-10-27 21:52:06.4779 5432 AppDynamics.Coordinator 1 25 Info AgentCoordinator Cannot create performance counter - disabling for 1 hours. Category: Process, Name: % Processor Time, Procid: 5536, Exception: System.InvalidOperationException: Instance 'w3wp#1' does not exist in the specified Category. at System.Diagnostics.CounterDefinitionSample.GetInstanceValue(String instanceName) at System.Diagnostics.PerformanceCounter.NextSample() at System.Diagnostics.PerformanceCounter.NextValue() at AppDynamics.Coordinator.CLRPerfCounters.cl.i(List`1 ) 2018-10-30 13:32:19.2935 5432 AppDynamics.Coordinator 1 21 Error AppWideConfigUpdater Could not connect to the controller due to Response encountered an exception. Exception: System.Net.WebException: The operation has timed out at System.Net.HttpWebRequest.GetResponse() at AppDynamics.Shared.Communication.kr.os(HttpWebRequest ) at AppDynamics.Shared.Communication.kr.c(Byte[] , String ) at AppDynamics.Shared.Communication.protobuf.pp.i(bd , String ) at com.appdynamics.ee.rest.controller.request.pp.ye(). ResponseBody: 2018-10-31 16:32:26.1695 5432 AppDynamics.Coordinator 1 11 Warn MachineSnapshotReporter Machine snapshot response from controller contains error: System.Net.WebException: The operation has timed out at System.Net.HttpWebRequest.GetResponse() at AppDynamics.Shared.Communication.kr.os(HttpWebRequest ) at AppDynamics.Shared.Communication.kr.c(Byte[] , String ) at AppDynamics.Shared.Communication.protobuf.pp.i(bd , String ) at com.appdynamics.ee.rest.controller.request.pp.ye() ... View more

Hi Brian, Thanks for your response. Could you please let me know on the below error message. We are getting this in the agent log along with the earlier messages. Error AppWideConfigUpdater Could not connect to the controller due to Response encountered an exception. Exception: System.Net.WebException: The operation has timed out Regards, Anant ... View more

Hi @Anonymous, Ok, Thanks. Regards, Anant ... View more

Hi @Anonymous , Do you have any alternative or command through which we can do this. Manually doing this is very tedious job. Thanks Regards, Anant ... View more

Hi Atyuha, We have raised a Support ticket (#134403) and checking on this. we have one doubt. We could see in the documentation that without restarting the Application JVM, we can attach the Java Agent to the running JVM. For this we are specifying the Process ID, what if the Application restarts, it will have new PID, Will the AppD Agent takes this PID automatically and do we have to register the Agent Again. https://docs.appdynamics.com/display/PRO44/Install+the+Java+Agent#InstalltheJavaAgent-AttachingtheJavaAgenttoaRunningJVMProcess Regards, Anant ... View more

Hi Atyuha, Thanks for your reply. I believe, In this case we need to use Java Agent - Sun and JRockit JVM instead of Java Agent - IBM JVM. Also can you let us know how we can load the Java argument in these Oracle Applications JVM. In these Application we don't have server.policy nor we are much aware of the JVM startup file. Regards, Anant ... View more

Hi Chitra, We have shared the code with Application team which needs to be injected in there page.I am waiting for Application team to update. Mostly it should be done by next week. Till then please keep the ticket open. Thanks. Regards, Anant ... View more

Hi Chitra, When we browse the web Application, adrum.js request is able to process properly as can be seen from the screenshot .Also PFA HAR file for ref. I have doubt that the becons url which is highlighted is referring to Application - SPT-PC-Advisor-QA where as we have Application SPT-PCAdvisor-QA-UI created in Browser RUM. Regards, Anant ... View more

Hi Chitra, We are getting EUM data for the other apps. Need to verify adrum and other things with Application team. Will update you. Appreciate your help. Regards, Anant ... View more

Hi Chitra, Thanks for your response. We are using on prem controller and on prem EUM server.We are using manual injection technique.We have already configured around 5 Applications for Browser RUM Monitoring. PFA required logs for reference. Regards, Anant ... View more

Hi Yogesh, Thanks for your reply. I am looking for Application name and its relevant Nodes ending with name 'bdc' in single query output. Can you please let me know. Thanks Regards, Anant Nayak ... View more

Hi Atyuha, I have gone through the given link already. Here the problem is , we are able to see the slow database calls data for today or broader time range selected till today. If we want the data for say yesterday/specific day before 1 week for selected time range say any 1 hour duration, then we don't get that data. Is there a specific setting for this that OOTB slow database calls are only available for specific time or a day ? Please let me know on this. Thank you! Regards, Anant Nayak  ... View more