Hi @oadiaobong  Are you running on-premise or SaaS? If you're running on-prem then you will need to ensure you have the EUM licenses provisioned using the guide at https://help.splunk.com/en/appdynamics-on-premises/eum-server-deployment/eum-server-deployment/provision-eum-licenses If you have done this and still have no success then I think it would be best to raise a support case for more investigation. 🌟 Did this answer help you? If so, please consider: Adding karma to show it was useful Marking it as the solution if it resolved your issue Commenting if you need any clarification Your feedback encourages the volunteers in this community to continue contributing ... View more

I'm getting the same error. Anyone figure out the solution: Splunk App for SOAR Export Latest Version 4.3.13 There was an error adding the server configuration. On SOAR: Verify server's 'Allowed IPs' and authorization configuration. Error talking to Splunk: POST /servicesNS/nobody/phantom/storage/passwords: status code 500: b'{"messages":[{"type":"ERROR","text":"\\n In handler \'passwords\': Data could not be written: /nobody/phantom/passwords/credential::78a22ab111a4d706cbb4d830f19ea1b3d752f277:/password: $7$qAjGApYELkDTpOBFCFv+hnwTe6tSbTIAIk2b/s4q6GdFBw0mT6AQYQh85WYOruod9tt4ArrN0rjOHYBbesSJqjOjeOUqIjeYl7efAQ=="}]}' ... View more

Hi @Adiaobong.Odungide, Sorry for the late reply, this is what I heard back from the Docs team. The `key` is whatever you want to use to identify the custom data; the `value` is the data you want to capture and attach to the snapshot. The call to `txn.addSnapshotData()` can occur anywhere in your application where a transaction is in progress, either programmatically created via `appd.startTransaction(...)` or auto-discovered and retrieved via `appd.getTransaction(request)`. To add custom snapshot data to a transaction that's already being detected and reported, `getTransaction()` would be the required approach. ... View more

Hi @Adiaobong.Odungide, We're you able to figure out why this was not working? If not, you can try contacting AppD Support for more help.  How do I submit a Support ticket? An FAQ  ... View more

Please follow the Prerequisites and Installation steps. Code is on GitHub. Thanks ... View more

Thanks @Ashfaq.Muhammad Husnain. I went ahead to upgrade the enterprise console again. ... View more

Hello @Adiaobong.Odungide, Sorry for the late reply. Here are some instructions. Launch the controller. Click on Forgot Password and enter the following information: Account : Account Name User: The primary contact's email id   And submit which will send the password resent link to the primary contact's email. ... View more

For now it just a test environment so not much is being done there. Im currently monitoring ports and i turn on the ports when i want to do a test ... View more