Hi @Kira.Huang  This feature is only available in SaaS controller. Its not available in on-prem controller that you seem to be using unfotunately. https://docs.appdynamics.com/appd/21.x/latest/en/application-monitoring/business-transactions/monitor-the-performance-of-business-transactions/automated-transaction-diagnostics Seems like its enabled in your environment. Please set the microservice.snapshot.analysis.enabled flag to false from admin.jsp page to disable this feature so that you stop seeing this message. Thanks, Satbir Singh ... View more

I updated it here https://community.appdynamics.com/t5/Dashboards/Need-to-configure-total-calls-per-1-Hours-amp-total-calls-per-24/m-p/51792/emcs_t/S2h8ZW1haWx8ZGlnZXN0X25vdGlmaWNhdGlvbnxMTTY5RVhYMDJKTk9STnwtMXxPVEhFUlN8aEs#M1382 ... View more

Hi, You can use the sum function as below After this setting, you can change the time to 1 Hour or 24 Hour as needed. You can also raise support ticket for anything urgent. Thanks, Satbir Singh ... View more

Hi, There is an issue with the extension. I see an issue reported internally but not sure if it will be fixed as its community supported now. Internal ticket id for reference - ACE-1073. You can try connecting to your account manager for further follow up. Thanks, Satbir Singh ... View more

Hi @Nur Rukiah.Badorun , Please try the following link and see if it helps https://community.appdynamics.com/t5/Knowledge-Base/How-do-I-troubleshoot-Controller-log-in-issues-nbsp/ta-p/50615 Thanks, Satbir Singh ... View more

Hi Amanda, Please share screenshot of what you mean by the information shown in PowerBI. Appdynamics also shows relevant information when you Hover over some entity. Please try for data and confirm what you are expecting to see and share some relevent screenshot. AppD has a tool using which you can pull out information from AppD database https://github.com/saxenaabhi142/AppDynamics.DEXTER It's supported by Professional Services team if you need any support. You might have to contact AppD account manager. Thanks, Satbir ... View more

Unfortunately, it will not be dynamic. It will be a static value and you have to keep it updated manually. Thanks, Satbir ... View more

Hi, Its not possible to show a Specific String for a Metric Value. You can explore using label widget to show the respective string in place of Metric value as a workaround. Thanks, Satbir ... View more

Please first create the Dashboard with "Absolute" layout and then you would see the option to align widgets as I shared in earlier link. You are trying this in Dash Studio and this feature might not be present there. You have this alignment feature in Non-Dash Stdio Dashboards. Thanks, Satbir ... View more

This should help https://community.appdynamics.com/t5/Dashboards/Is-it-possible-to-create-a-table-of-dashboard-then-have-health/m-p/50483 Thanks ... View more

Hi, It seems that the Business Transactions in the AppDynamics Controller are not able to differentiate between the different routes that are available via the gateway and routed to the 2 classic Spring Boot applications. This is likely because the routes are not being properly instrumented with OTEL. To fix this issue, you should make sure that all the necessary libraries are being instrumented with OTEL and that the necessary spans are being created for each route. You may also need to check the configuration of the OTEL collector to ensure that it is properly forwarding all the data to the AppDynamics Controller. Looking at the log you provided, it seems that there was an error connecting to a service running on port 8884. This could be related to the issue you are experiencing with the Business Transactions not being properly identified. You may need to investigate this error further and resolve it before the Business Transactions can be properly instrumented. Thanks, Satbir Singh ... View more

Hi, HR are evaluated every minute, please read the info on the right side after entering the value. Seems like we are missing something here. Thanks, Satbir Singh ... View more

Hi, Please make sure that Java system variables are being set correctly. Something seems to be changing your Java path, maybe some automation that is modifying the JAVA_HOME. Thanks, Satbir Singh ... View more

Hi Nihar, You have to convert your email into SMS. I found this website that might be useful for India and you can look for similar other websites and run some tests at your end. Please customize the settings as per your phone service provider. You might have to use the carrier's gateway that provides your cellphone service. https://email2sms.info/ Here is how it works. https://www.makeuseof.com/tag/email-to-sms/ Thanks, Satbir Singh ... View more

Hi, You can explore Information Points for this https://docs.appdynamics.com/appd/22.x/22.2/en/application-monitoring/information-points Thanks, Satbir Singh ... View more

Hi, If there are permission issues. Please check with your administrator so you have the required access. Exporting HR's for an application should not need admin roles as you are just exporting data. But you should have view access to this application to export the HR's. You have to get that by discussing AppD administrator. Thanks, Satbir Singh ... View more

Hi Nick, Yes, It can be done. Please follow the attached screenshot. https://docs.appdynamics.com/appd/23.x/latest/en/appdynamics-essentials/dashboards-and-reports/reports Thanks, Satbir Singh ... View more

Please follow the Prerequisites and Installation steps. Code is on GitHub. Thanks ... View more

Hi Adibong, Please check this extension if it helps. Please note that its community supported and not supported by AppDynamics. https://developer.cisco.com/codeexchange/github/repo/Appdynamics/f5-monitoring-extension/ Thanks, Satbir Singh ... View more

Hi Ramakrishna, Please use "forgot password" option to reset the password. You will receive an email for same. Make sure that your username is correct. https://docs.appdynamics.com/appd/23.x/latest/en/appdynamics-essentials/getting-started Thanks, Satbir Singh ... View more

Hi, Currently, we do not instrument Peoplesoft with our available agents. You can try our Java agent to instrument the Java application side. You can also monitor the database being used with PeopleSoft using our database monitoring software. Thanks, Satbir Singh ... View more