unable to see EUM license on the controller

[oadiaobong]

user experience - your account is not currently licensed for end user monitoring. I can confirm that all eum key, event service key are all the same. How do we resolve this.

[livehybrid]

Hi @oadiaobong 

Are you running on-premise or SaaS? If you're running on-prem then you will need to ensure you have the EUM licenses provisioned using the guide at https://help.splunk.com/en/appdynamics-on-premises/eum-server-deployment/eum-server-deployment/provi...

If you have done this and still have no success then I think it would be best to raise a support case for more investigation.

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