Run below command on your SearchHead(s) and make sure you are seeing modular inputs are running.
[SH1-splunk~]$ps ax | grep modular_input
4218 ? Ss 0:14 python /opt/splunk/etc/apps/splunk_app_cloudgateway/bin/cloudgateway_modular_input.py
11630 ? Ss 1:24 python /opt/splunk/etc/apps/splunk_app_cloudgateway/bin/subscription_modular_input.py
29441 pts/0 S+ 0:00 grep modular_input
Also, run the below command on SH's and make sure you are getting results without any timeouts.
curl https://prod.spacebridge.spl.mobi/health_check
curl -i -N -H "Connection: Upgrade" -H "Upgrade: websocket" -H "Host: prod.spacebridge.spl.mobi" -H "Origin: https://prod.spacebridge.spl.mobi" -H "Authorization: c014fb4e" https://prod.spacebridge.spl.mobi/mobile
Thanks,
Sai
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