Monitoring Splunk

Splunk Mobile Subscription Error,Splunk mobile / Server error Subscription


Hi everyone.

A few days back I saw the new Splunk Mobile app available, and I couldn’t wait, I decided to install it, I have been using it but ranmdonly on the app when I try to see a dashboard, I received a message “Server error subscription error”

Someone can help me with?

We have Splunk Enterprise 7.1.2
Bellow a picture with the error.
alt text
Best regards.,

0 Karma

Path Finder

Run below command on your SearchHead(s) and make sure you are seeing modular inputs are running.

[SH1-splunk~]$ps ax | grep modular_input
4218 ? Ss 0:14 python /opt/splunk/etc/apps/splunk_app_cloudgateway/bin/
11630 ? Ss 1:24 python /opt/splunk/etc/apps/splunk_app_cloudgateway/bin/
29441 pts/0 S+ 0:00 grep modular_input

Also, run the below command on SH's and make sure you are getting results without any timeouts.


curl -i -N -H "Connection: Upgrade" -H "Upgrade: websocket" -H "Host:" -H "Origin:" -H "Authorization: c014fb4e"


0 Karma


check the internal logs for any errors within the cloudgateway application.

index="_internal" sourcetype="*cloudgateway*" error

There are no answer without questions
0 Karma
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