Hi Dietrich It seems it needs admin/root-level permission. Regards,Atyuha ... View more

Hi Gaurav, Could you please refer to the link and check if it helps https://download.appdynamics.com/download/#version=&apm=machine&os=linux%2Cosx%2Cwindows&platform_admin_os=linux%2Cosx%2Cwindows&events=linuxwindows&eum=&page=1 You can use the Machine Agent (zip) "(Standalone machine agent (no JRE) to monitor AIX servers.)" Thanks, Atyuha ... View more

Hi Muthu, Could you please check with the transaction splitting option available under custom service end point. Please refer to the below doc and attached screenshots. https://docs.appdynamics.com/display/PRO42/Service+Endpoints#ServiceEndpoints-config_sep Thanks, Atyuha ... View more

Hi Anant, Though it is not supported as per the doc but you can give a try and let us know if you face any issue. Java agent should be instrumented . We can define custom configuration if required. Please refer to the below docs https://docs.appdynamics.com/display/PRO44/Install+the+Java+Agent#InstalltheJavaAgent-javaagentresourceoverheadJavaAgentResourceOverhead https://docs.appdynamics.com/display/PRO43/POJO+Entry+Points Thanks, Atyuha ... View more

Hi Sunil, Could you please create  custom entry point as Business Transaction will not get detected out of the box for standalone java application. Please refer to the below doc to create custom pojo rule https://docs.appdynamics.com/display/PRO44/POJO+Entry+Points Thanks, Atyuha ... View more

Hi, Could you please let us know the type of java application you are monitoring (ex: standalone java application or Servlet etc) Ref: https://docs.appdynamics.com/display/PRO43/Java+Supported+Environments Thanks, Atyuha ... View more

Hi, Could you please let us know the issue you are facing currently and also please share the zip file of the complete log to debug it further. Thanks, Atyuha ... View more

Hi, https://docs.appdynamics.com/display/PRO44/Java+Backend+Detection As per the doc it should be discovered out of the box. Could you please comfirm whether the api which is making call to the backend  has been discovered as BT. If the parent api is not registered as BT then you will not be able to see the backend call.  Also, please attach the zip file of the agent log and the api which is responsible for making the backend call. Thanks, Atyuha ... View more

Hi Arun, Could you please share the log in debug mode. Thanks, Atyuha ... View more

Hi Andreas, Unfortuantely this the only process you need to follow to configure agent.  Jvm restart is  required in second scenario. Thanks, Atyuha ... View more

Hi, AppDynamics does not perform allocation tracking for core Java classes by default, since doing so would add significant system overhead. However, it is possible to track core classes on a short-term basis (for example, while troubleshooting) or in pre-production environments.  If you want to track all objects, then you can use the following controller property: Access the controller URL with allowObjectActivityTraceOnAllObjects=true. For example: http://<controller-host>:<controller-port>/controller/?allowObjectActivityTraceOnAllObjects=true Note that tracking allocation for the core Java classes may cause high overhead. Use this at your own risk. We do not turn this on by default because it causes a lot more tracking and therefore much higher overhead on the agent side. Also,please share the agent log and screenshot depicting the issue. Doc: https://docs.appdynamics.com/display/PRO44/Object+Instance+Tracking+for+Java Please let us know if there is any disconnect. Thanks, Atyuha ... View more

Hi , Could you please try with the below getter chain once and remove the number of arguments and argument index to.String().split(<MESSAGE_DESC>).[1].split(<).[0]  If issue still persists please share the agent log in debug mode and please let us know the BT Rule name you configured. Thanks, Atyuha ... View more

Hi, [Information redacted for security reasons] Thanks, Atyuha ^ Post edited by @Ryan.Paredez to remove mention of attaching log files to community posts. Please do not attach or share log files to community posts. ... View more

Hi, Please provide fully qualified class name and change the class name / method name "equals" to "contains" and check if  the check box for pojo monitoring is checked. Please make sure you have enough load on the application. please share the agent log to debug the issue. Thanks, Atyuha ... View more

Hi. We have seen same issue in the past when the xml file is opened with certain XML specific editors.  Also can you download the agent again and edit controller-info.xml with vi editor and let me know how it goes?  Thanks, Atyuha ... View more

Hi, Could you please share the machine agent log to debug the issue further. Thanks, Atyuha ... View more

Hi Anis, Please refer to the doc to check the java agent supported environments https://docs.appdynamics.com/display/PRO43/Java+Supported+Environments Thanks, Atyuha ... View more

Hi, Could you please share screenshot of the pojo configuration rule and agent log with us to debug it further. Thanks, Atyuha ... View more

Hi Juan, Can we have the machine agent log in debug mode. Steps to enable debug mode Goto <machineagent-install-dir>/conf/logging/log4j.xml and change level value to debug from info as show below Look for <logger name="com.singularity" additivity="false">       <level value="info"/>      <appender-ref ref="FileAppender"/> </logger> and change info to debug as show below <logger name="com.singularity" additivity="false">       <level value="debug"/>      <appender-ref ref="FileAppender"/> </logger> run it for 10 - 15 min and attach the logs   Thanks, Atyuha ... View more

Hi Rajkumar,   1. Any idea why the JDBC and Web Service calls' average response time is 0 ms? Similarly why the JDBC   calls says it takes only 0 ms?      -  Average response time  ‘0 ms’ reporting is because on average the response over an hour < 1 ms       which is reported as zero.   2. what's the response time graph at the bottom of this flowmap dashboard represents?   - It represents the average response time of the application ci-cd-as-a-service-prod.   ... View more