Machine Agent - Missing Hardware Resources CPU Metrics (User,System and IOWait)

[CommunityUser]

I have an issue with some missing Hardware Resources metrics.

Step 1.- Machine Agent is up and running. Also /HardwareMonitor/linux-stat.sh
Step 2.- I validated below info:
JavaHardwareMonitor is <enabled>false</enabled> and HardwareMonitor <enabled>true</enabled>
Step 3.- I checked the logs and didn't see any ERROR message

The Issue:
Missing metrics from Metric Browser:
...|Hardware Resources|CPU|User   - missing
...|Hardware Resources|CPU|System  - missing
...|Hardware Resources|CPU|IOWait - missing

and below metrics are reporting fine:
...|Hardware Resources|CPU|%Busy  - OK
...|Hardware Resources|CPU|%Idle    - OK

Does someone knows about this issue? 

[CommunityUser · Accepted solution]

I just found that below metrics are provided when the Server Visibility is enabled on Machine Agent and must have a Server Visibility license.

...|Hardware Resources|CPU|User   - missing
...|Hardware Resources|CPU|System  - missing
...|Hardware Resources|CPU|IOWait - missing

[Atyuha_Pal]

Hi Juan,

Can we have the machine agent log in debug mode.

Steps to enable debug mode

Goto <machineagent-install-dir>/conf/logging/log4j.xml and change level value to debug from info as show below

Look for

<logger name="com.singularity" additivity="false">

      <level value="info"/>

     <appender-ref ref="FileAppender"/>

</logger>

and change info to debug as show below

<logger name="com.singularity" additivity="false">

      <level value="debug"/>

     <appender-ref ref="FileAppender"/>

</logger>

run it for 10 - 15 min and attach the logs

Thanks,

Atyuha