Thanks @isoutamo  and @richgalloway . Closing thread- After uploading new Developer license, issue got fixed and users were able to login [probably overrid the Dev/Test Personnel license. Thanks ... View more

Sure @richgalloway - waiting for developer license file as of now. Will try to upload the same once recieved.  Also there are no .lic file under the said location- $SPLUNK_HOME/etc/licenses/ Thanks ... View more

hi @richgalloway - In my case I dont see option to Delete the license. ... View more

hi, As a workaround for now- I have further split my data into labels such that the JQL is like project IN (xyx) AND labels IN (abc) Though had to create multiple inputs but this has narrowed down my results hence pulling the required data.   Thanks ... View more

hi @VatsalJagani - I have tried testing the inputs multiple times and it does bring me the data but nothing more than 500 records from jira tickets.  The app is developer supported:   https://splunkbase.splunk.com/app/6168   Thanks ... View more

Thanks @VatsalJagani , the query I used in JQL is below- and this helped in ingesting the data. project IN (SD)   However, There is a limitation to this Jira issue input add-on which we found. It ingests only 500 tickets and leaves the rest. On next poll , since previous job was not completed it tries pulling the data again but brings the same 500 ticket entries again. This not only results in duplicates in every poll but also missing data (if you gave >500 tickets). Are you aware of this limitation and any fix?   Thanks ... View more

hi @kamlesh_vaghela  console error are somewhat like these. In the working example, can you let me know what exactly has changed as I see the modules required are the same. Is there any logic OR syntactical change?   ... View more

@kamleshap yes 8.2.1 and if i remove the version clause in <form> altogrther, error seems like below:   ... View more

@kamlesh_vaghela  JS is already shared and I will share sample xml shortly with you. Also, could it be related to below version line owing to recent JQuery upgrade to 3.5? <form version = "1.1" theme="dark" stylesheet="range_icon_css.css" script="row_expansion_san.js, range_icon_san.js" hideFilters="True">     ... View more

hi @kamleshap  , JS I have shared it already , xml will be shared shortly. Also we recently added version = "1.1" to the source codes owing to recent JQuery upgrade to 3.5. Could that have caused any issue? ... View more

The modules sequence didn't help fix the error : A custom JavaScript error caused an issue loading your dashboard. See the developer console for more details. Seems the issue is beyond that. 'splunkjs/mvc/tableview', 'splunkjs/mvc/chartview', 'splunkjs/mvc/searchmanager', 'splunkjs/mvc', 'underscore', 'splunkjs/mvc/simplexml/ready!' ' ... View more

So are there changes to the require headers only in your suggested response? Please confirm. ... View more

hi, Splunk version is 8.2.10. Script sample- require([     'underscore',     'backbone',     'jquery',     'splunkjs/mvc',     'splunkjs/mvc/tableview',     'splunkjs/mvc/chartview',     'splunkjs/mvc/searchmanager',     'splunkjs/mvc/simplexml/ready!'],function(     TableView,     ChartView,     SearchManager,     mvc,     _     ){     var EventSearchBasedRowExpansionRenderer = TableView.BaseRowExpansionRenderer.extend({         initialize: function(args) {               this._searchManager = new SearchManager({                 id: 'details-search-manager',                 preview: false             });             this._TableView = new TableView({                 managerid: 'details-search-manager'                            });         },         canRender: function(rowData) {                         return true;         },         render: function($container, rowData) {                          var sourcetypeCell = _(rowData.cells).find(function (cell) {                return cell.field === 'SID';             });                         this._searchManager.set({ <Splunk Search Query> }     });     var tableElement = mvc.Components.getInstance("table1");     tableElement.getVisualization(function(tableView) {         tableView.addRowExpansionRenderer(new EventSearchBasedRowExpansionRenderer());     });   });   Thanks ... View more

hi, Apart from adding "version=1.1" in source code, Can someone help summarize what has to be done for fixing below error-  "A custom JavaScript error caused an issue loading your dashboard, likely due to the dashboard version update. See the developer console for more details."   ... View more

Thanks @Siddharth ,  I do have enabled the capability edit_local_apps under role from UI. However I am not sure where exactly we need to make changes in authorize.conf. Thanks ... View more

@manderson7 - Was this issue fixed? I am facing something similar in ITE work app setup too. ... View more

Thank you, it helped.  ... View more

Hi @corti77 , Where exactly do we need to add the itoa_role in Splunk to solve this issue? Thanks ... View more

Hi @spkriyaz ,  Was your issue fixed and how? I am facing same issue in ITE work app for Entity management. Thanks ... View more

@VatsalJagani  Actually, within ITE work app there is one component of it - Entity management which is not loading and showing Loading  error. We are unsure of why that component is having issues despite the successful installation of app. ... View more

@VatsalJagani  I do see below error when using your query in splunk internal logs: ERROR SearchMessages - orig_component="" app="itsi" sid="scheduler__nobody__itsi__RMD507f8603927e905f9_at_1652077980_66959" message_key="" message='NoneType' object is not iterable Any insights to this? ... View more