ITSI error loading config

olivier68 · ‎10-10-2016

Hi,

I have installed ITSI and configured some services. It was working fine. Yet after a restart of splunk I got an error message:

Some failures occurred while attempting to import IT Service Intelligence settings from conf files for apps and modules. Please check logs for details of which settings failed to import.
10/10/2016, 10:31:29 AM

Looking in the _internal index at this time I found lot of errors like the following:

Have someone an Idea on the way to solve that?

Many thanks in advance
Olivier

thejeffreystone · ‎10-19-2016

I haven't seen that error, but the unable to edit error makes me think the user Splunk is running under may not have permission to modify that file. Is the SA-ITOA directory owned by the same user Splunk is running as?

ITSI error loading config

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ITSI error loading config

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