historic data not ingesting

[ankithreddy777]

I ingested the logs data to Splunk Uat servers, it got ingested all data including the historic data, But when I ingested same data in to the Splunk Production servers, only current data is ingested. Historic data is not ingested. Is there any settings that should override to ingest historic data. I am not using "ignoreolderthan" in my inputs.conf. My forwarder currently sending data to two groups of indexers.

[chillao123]

Did you check size restrictions?

[richgalloway]

Does the production Splunk have a different data retention policy? Perhaps historic data is being immediately frozen. Just how old is "historic"?

[ankithreddy777]

normal Frozen age for index is 562 days as seen in distributed console of CM. apart from this is there any saperate retention policy for historic data. I have all data in splunk from the point I started ingesting.