Transaction snapshot

[CommunityUser]

Hello Technical Support,

I am one of your customers in the mid-west and I want to find out the settings for the application regarding the transactions.

I know that the AD reporting is not realtime, however, I am doing something on our JVM that I don't see in AppDynamics, I want to find out if there is a setting in transactions to get finer granularity with what I'm doing.

Here is what I am doing:

1) Browser hits /showcarts/1233445

2) 2 minutes later, I want to find out what was composed on that request, and I am not seeing it.

Can you please let me know where I can set this granularity setting per requests? If we have, or explain to me how AD gets snapshot based on requests?

Thanks,

Melvin

[Arun_Dasetty]

Hi melvin_ramos,

Can you please provide the details of requet type for BT  "/showcarts/1233445" (is this Servlet, Struts, WS etc)
Please make sure the corresponding transaction detection auto discovery entry point in enabled under

Configure -> Instrumentation -> Transaction detection -> select <app-name / tier-name> -> (say if it is Servlet request type) select "Servlet" and enable entry point and auto discovery checkbox if it disabled

and also regarding your query "2 minutes later, I want to find out what was composed on that request, and I am not seeing it.", if you are referring call graph for the snapshot collected , agent may or may not collect APIs that is not taking more than 10 ms , but the business transaction should be collected fine

Please refer the docs to configure transaction detection and call graph settings:
http://docs.appdynamics.com/display/PRO12S/Configure+Transaction+Detection
http://docs.appdynamics.com/display/PRO12S/Configure+Call+Graphs

If you still see the issue, can you please attach agent logs under <Agent_Install_Dir>/logs and <Agent_Install_Dir>/conf

Thanks,

Arun