SaaS Pro Trial: problems with configuring .NET Agent - what's to put to Server / Port fields?

[CommunityUser]

Hello,

I've signed up for Saas Trial - got my account info and can access portal

Now I’m trying to install .NET x64 agent on my server where I want to monitor a web app, but Agent Configuration asks me for required controller info.

Based on info in welcome email and my understanding is that I’m using controller “in the cloud”:http://myaccount.saas.appdynamics.com/controller but Agent Configuration UI requires me to enter Server (Name/IP) and Port and I can't finish configuration because these two fields are required.

How do I proceed with my scenario?

The on-page instructions say:

"Configure the App Agent

(c) Enter your:

Controller Host, Controller Port, Account Name (for SaaS multi-tenant deployments only), Account Key  (for SaaS multi-tenant deployments only)

Refer to your AppDynamics Welcome Email for this information."

but I don't have Controller Host and Controller port in my welcome email.

Thanks,

Anna

I guess if I want to monitor my app on web server I have to configure the agnet, and that's what I can't get through because of those required fields.

Thanks,

Anna

[CommunityUser]

Hello Anna,

Thanks for reaching out to us. I have moved your post to the Pro Trial .NET area.

Regarding your question, here is what you should be using:

controller host: http://annagalamicrosoft.saas.appdynamics.com/

controller port: 80 (for HTTP)

Our SaaS controller run over port 80 (for HTTP) by default and then if enable SSL for controller-agent communication you would use port 443 (for HTTPS).

Here is the relevant documentation: http://docs.appdynamics.com/display/PRO13S/Use+a+SaaS+Controller

Please use the above and let us know the results.

Thanks

Sid

[CommunityUser]

Just to be clear, if using SaaS, the correct values are:

Server/IP: <mycustomername>.saas.appdynamics.com

Port: 443

  Use SSL: Yes  (or enter Port: 80 if Use SSL: No)

Account Name: <mycustomername>

Access Key: <the password/access key from the welcome email>

Hope that helps someone else, as the post above wasn't very clear for me at first.