Solved: Re: hitting refresh when doing a https://<ip>:8000...

cmeisch · ‎07-21-2021

I tried to search this and didnt find anything so apologies if its been already answered. If we run that URL one will get a page with a refresh button. We hit the button and what's returned is a bunch of HTML code. Has anyone experienced this and how was this resolved?

Running Splunk 8.2

richgalloway · ‎07-21-2021

It says an error occurred during the refresh. Check the internal logs. Consider opening a support request.

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If this reply helps you, Karma would be appreciated.

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richgalloway · ‎07-21-2021

What does the HTML code say?

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If this reply helps you, Karma would be appreciated.

cmeisch · ‎07-21-2021

Just a chunk of it:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<!-- 
    This is a static HTML string template to render errors.  To edit this
    template, see appserver/mrsparkle/lib/error.py. 
-->
<html xmlns="http://www.w3.org/1999/xhtml" xmlns:splunk="http://www.splunk.com/xhtml-extensions/1.0" xml:lang="en">
<head>
    <meta http-equiv="content-type" content="text/html; charset=utf-8" />
    <meta name="referrer" content="never" />
    <meta name="referrer" content="no-referrer" />
    <link rel="shortcut icon" href="/en-US/static/@1DFADEF526D35B848D39CC925C3BDD5AC0B3129CEAEB32338B2606924BEAB6E2.3/img/favicon.ico" />
    <title>The server encountered an unexpected condition which prevented it from fulfilling the request. - Splunk</title>
    <style>
        @font-face {
            font-family: "Splunk Sans";
            src: url('/static/fonts/proxima-regular-webfont.woff') format('woff');
            font-weight: 400;
            font-style: normal;
        }
        @font-face {
            font-family: "Splunk Mono";
            src: url('/static/fonts/inconsolata-regular.woff') format('woff');
            font-weight: 400;
            font-style: normal;

richgalloway · ‎07-21-2021

It says an error occurred during the refresh. Check the internal logs. Consider opening a support request.

---
If this reply helps you, Karma would be appreciated.

cmeisch · ‎07-21-2021

That's what I was figuring too... just thought I would ask... Thank you sir!

hitting refresh when doing a https://<ip>:8000/debug/refresh comes back with html code and not results

troubleshooting

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