All Apps and Add-ons

There is no "set up" link in SplunkCloud app manager — how do I configure xMatters Actionable Alerts for Splunk without this?

nmclaughl1
Explorer

After installing on a search head I have filesystem-access to, I was pleased to discover I could configure xMatters credentials in Splunk's /manager UI and proceed to test & verify Saved Search -> Alert Action -> call xMatters -> receive Notifications.

After SplunkCloud Ops installed the same version in a maintenance window (SH requires restart), the link was not visible in the SplunkCloud /manager.

0 Karma
1 Solution

lakshman239
SplunkTrust
SplunkTrust

In your dev/test instance, your configurations appear in $SPLUNK_HOME/etc/apps//local

You can create a custom app with local folder having similar config but with production details and ask splunk support to deploy it. It should work. [ you can test the same in in your dev, by creating the custom app having contents/configs of local folder].

I assume you have followed https://help.xmatters.com/integrations/logmgmt/splunk.htm?cshid=Splunk

View solution in original post

lakshman239
SplunkTrust
SplunkTrust

In your dev/test instance, your configurations appear in $SPLUNK_HOME/etc/apps//local

You can create a custom app with local folder having similar config but with production details and ask splunk support to deploy it. It should work. [ you can test the same in in your dev, by creating the custom app having contents/configs of local folder].

I assume you have followed https://help.xmatters.com/integrations/logmgmt/splunk.htm?cshid=Splunk

nmclaughl1
Explorer

copied the URL from a non-prod, non-SplunkCloud instance and I was able to access the configuration properties for the splunkbase.splunk.com/app/2901/ App, xMatters Actionable Alerts for Splunk

https://localsplunk.domain.com/en-US/manager/xmatters_alert_action/apps/local/xmatters_alert_action/...
https://private.splunkcloud.com/en-US/manager/xmatters_alert_action/apps/local/xmatters_alert_action...

...didn't need the absent link in /manager afterall.

0 Karma

richgalloway
SplunkTrust
SplunkTrust

@nmclaughl1 If your problem is resolved, please accept an answer to help future readers.

---
If this reply helps you, Karma would be appreciated.
0 Karma
Get Updates on the Splunk Community!

Ready, Set, SOAR: How Utility Apps Can Up Level Your Playbooks!

 WATCH NOW Powering your capabilities has never been so easy with ready-made Splunk® SOAR Utility Apps. Parse ...

DevSecOps: Why You Should Care and How To Get Started

 WATCH NOW In this Tech Talk we will talk about what people mean by DevSecOps and deep dive into the different ...

Introducing Ingest Actions: Filter, Mask, Route, Repeat

WATCH NOW Ingest Actions (IA) is the best new way to easily filter, mask and route your data in Splunk® ...