Hi All
I'm trying to use the "Platform Advisor for BMC Remedy" splunk Add-ons for BMC Remedy in Splunk Enterprise.
below are the steps followed but not able to see the anything in dashboard
step 1: Downloaded Platform Advisor for BMC Remedy splunk add-ons
step 2: Placed the files under %SPLUNK_HOME%\etc\apps<>
step 3: able to see the bmc app in the url
step 4: changed input.cong in below folder locations as shown below
D:\Program Files\Splunk\etc\apps\platform_advisor_remedy\appserver\addons\rpa-inputs-ta\default
D:\Program Files\Splunk\etc\apps\platform_advisor_remedy\default
input.conf
[monitor://D:\Program Files\BMC Software\ARSystem\Arserver\Db\arerror.log]
disabled = false
sourcetype = remedy_arerror
[monitor://D:\Program Files\BMC Software\ARSystem\Arserver\Db\armonitor.log]
disabled = false
sourcetype = remedy_armonitor
Note: have installed splunk enterprise on the same server where BMC Remedy AR is installed
questions:
1) let me know if any steps i have missed out so that i can view the data
2) what about mid-tier configuration , have mid-tier on different server , how should i proceed for it
[monitor:///opt/remedy_data/mid-tier/]
disabled = true
sourcetype = remedy_midtier
Please help me out in resolving the issue
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