I'm trying to use the "Platform Advisor for BMC Remedy" splunk Add-ons for BMC Remedy in Splunk Enterprise.
below are the steps followed but not able to see the anything in dashboard
step 1: Downloaded Platform Advisor for BMC Remedy splunk add-ons
step 2: Placed the files under %SPLUNK_HOME%\etc\apps<>
step 3: able to see the bmc app in the url
step 4: changed input.cong in below folder locations as shown below
We no longer offer support for this product. However, as a quick debug tip:
--restart splunk and check the internal logs in %SPLUNK_HOME%\var\log\splunk\splunkd.log for any errors or warnings.
--Splunk is case sensitive, check the path and filename
--Maybe the splunk service doesn't has read permissions on the file/folder, check permissions