Hi, I can successfully log in to my account overview, however from there, when I click "Launch AppDynamics" (see image) I get taken to another login screen and I can't get further takes me here Looking through the forum I saw a ppst that said to go to  https://help.appdynamics.com/support but if I try that I get: I tried resetting my password with "forgot password" but it didn't work. I got no email. Looking at the debug console in chrome I see the request with this response: Any help would be appreciated Regards, Doug ^ Post edited by @Ryan.Paredez to remove images that show the Controller name and URL. For security and privacy reasons, please do not share your Controller URL on the community forum. ... View more