Hi Team, We are getting below exception, but the agent is reporting data to the controller. I would like to know that what will be the impact with the error? How to resolve the issue? ERROR JavaAgent - java.lang.ClassNotFoundException: com.singularity.ee.agent.crashdetect.JVMProcessPersistenceFile java.lang.ClassNotFoundException: com.singularity.ee.agent.crashdetect.JVMProcessPersistenceFile        at java.base/jdk.internal.loader.BuiltinClassLoader.loadClass(BuiltinClassLoader.java:581)        at java.base/jdk.internal.loader.ClassLoaders$AppClassLoader.loadClass(ClassLoaders.java:178)        at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:522)        at java.base/java.lang.Class.forName0(Native Method)        at java.base/java.lang.Class.forName(Class.java:398)        at com.appdynamics.appagent/com.singularity.ee.util.serialize.LookAheadObjectInputStream.resolveClass(LookAheadObjectInputStream.java:54)        at java.base/java.io.ObjectInputStream.readNonProxyDesc(ObjectInputStream.java:1997)        at java.base/java.io.ObjectInputStream.readClassDesc(ObjectInputStream.java:1864)        at java.base/java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:2195)        at java.base/java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1681)        at java.base/java.io.ObjectInputStream.readObject(ObjectInputStream.java:493)        at java.base/java.io.ObjectInputStream.readObject(ObjectInputStream.java:451)        at com.appdynamics.appagent/com.singularity.ee.agent.crashdetect.JVMProcessPersistenceFile.read(JVMProcessPersistenceFile.java:240)        at com.appdynamics.appagent/com.singularity.ee.agent.crashdetect.JVMProcessPersistenceFile.read(JVMProcessPersistenceFile.java:219)        at com.appdynamics.appagent/com.singularity.ee.agent.appagent.kernel.JavaAgentProcessPersistenceFileHandler.detectPreviousCrashedJVM(JavaAgentProcessPersistenceFileHandler.java:194)        at com.appdynamics.appagent/com.singularity.ee.agent.appagent.kernel.JavaAgentProcessPersistenceFileHandler.processJvmPersistenceFile(JavaAgentProcessPersistenceFileHandler.java:138)        at com.appdynamics.appagent/com.singularity.ee.agent.appagent.kernel.JavaAgent.createJavaAgentProcessPersistenceFileHandler(JavaAgent.java:584)        at com.appdynamics.appagent/com.singularity.ee.agent.appagent.kernel.JavaAgent.initialize(JavaAgent.java:485)        at com.appdynamics.appagent/com.singularity.ee.agent.appagent.kernel.JavaAgent.initialize(JavaAgent.java:355)        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)        at java.base/java.lang.reflect.Method.invoke(Method.java:566)        at com.singularity.ee.agent.appagent.AgentEntryPoint$1.run(AgentEntryPoint.java:658) ... View more

Hi Team, we have a customer requirement to display the Active BT count in the custom dashboard. I don't find anything related to count the number of BT's. Does anyone have any idea on how to achieve the requirement? ... View more

Hi Team, Since we don't have direct integration with remedy, we are using an HTTP request template to integrate remedy with AppDynamics. We have requirement here that, we would like to attach a runbook for each action triggered while creating a ticket with remedy. I don't find any option to attach documents in the HTTP request template. Any idea how can we achieve this?? ... View more