Hi Andrei, Please file a ticket with AppDynamics support by going to appdynamics.com/support for this issue as it requires some level of troubleshooting that cannot be done over here. Thanks. ^ Edited by @Ryan.Paredez to remove the email address. Please follow the link to AppD Help page and look for the support portal option. ... View more

Hi Rob, If you are looking for multi-instance queue managers as described here(https://www.ibm.com/support/knowledgecenter/en/SSFKSJ_9.0.0/com.ibm.mq.con.doc/q018140_.html), then the extension does not support this configuration. Thanks ... View more

Hi Sonia, Please create a support ticket as specified in the support tickets section and someone from support will help you. Thanks ... View more

Hi Sonia, Please go through the troubleshooting section in https://www.appdynamics.com/community/exchange/extension/websphere-mq-monitoring-extension/  and make sure you have tried all the steps. If you still have issues, please create a support ticket as specified in the support tickets section and someone from support will help you. Thanks. ... View more

Hi Cansel, Yes, The AppDynamics monitoring extensions work only with Machine agent( standalone mode as well as SIM mode). The alerting extensions need to be installed on the controller. You can check the specific extension's page for more details. Thanks. ... View more