Hi, The suggestion is only applicable for on-prem controller and not for SaaS controllers. For SaaS controller, we are still dependent on the audit report which shows the login and logout action if the user clicks on logout action. https://docs.appdynamics.com/display/PRO45/Reports#Reports-ScheduledReports -Thanks ... View more

Hi Shruti, Either you can use RBAC API to create a local user or you can navigate to setting symbol (top right side) -> Administration and create a user. https://docs.appdynamics.com/display/PRO45/RBAC+API#RBACAPI-CreateUser Note: To use the RBAC REST API, you must be the account owner or have administer user permission. -Thanks ... View more

Hi Ajinkya, You may navigate to Transaction Snapshots -> Slow & Error Transactions, here either you can filter on slow or very slow transactions or double-click on any of the required slow or very slow transaction -> drill down to the transaction -> call graph -> click on JDBC link. -Thanks ... View more

Hi Aaron, Currently, the feature request is with the project management team and they will be further prioritizing it. We do not see any updated ETA regarding the request -Thanks ... View more

Hi, Once you login user will be created in the system. If you change any of the attributes it will create a new user. You can delete an existing user with the REST API. Please refer following document and below description - https://docs.appdynamics.com/display/PRO45/RBAC+API#RBACAPI-DeleteUser curl -X DELETE -u user1@customer1 http(s)://<controller-host>:<controller-port>/controller/api/rbac/v1/users/<user-id> Replace user1 with your Admin user, customer1 with your account name, <controller-host> with the actual host and <controller-port> with the actual port. Replace the <user-id> with the ID which you want to delete. To get the User ID run the following query. Select id, name, email, security_provider_type from user where name=<user-name> and account_id=2 and security_provider_type = 'SAML'; Replace <User-name> with the name of the user which you want to delete. The above query will return the Id of the user, use that ID and execute the rest API. - Thanks ... View more

Hi Josh, We need the exact SaaS URL you are hitting to check if there is an issue with the SaaS controller. Could you provide us the correct SaaS URL? -Thanks ... View more

Hi Trevor, You can create a policy using REST API by opening Swagger UI (instructions here). Next, search for Policies API POST request. Please see the attached screenshot. Find the attributes to pass under the following link. https://docs.appdynamics.com/display/PRO44/Configuration+Import+and+Export+API#ConfigurationImportandExportAPI-ExportPolicies -Thanks ... View more

Hi Alicia, Health rule cannot be created through REST API, though we can import and export the health rule. https://docs.appdynamics.com/display/PRO44/Configuration+Import+and+Export+API#ConfigurationImportandExportAPI-ExportHealthRulesfromanApplication -Thanks ... View more

Hi,  Are you following the following document correctly? https://docs.appdynamics.com/display/PRO44/Configuration+Import+and+Export+API#ConfigurationImportandExportAPI-ImportHealthRulesintoanApplication Format - curl -X POST --user user1@customer1:secret http://demo.appdynamics.com/controller/healthrules/38 -F file=@uploadhealthrule.xml  pass "overwrite=true" if the health rule already. If the issue exists, let us know the command/ client you are using. -Thanks ... View more

How you are trying to retrieve metric data, Are you using REST API? Please refer the following document. https://docs.appdynamics.com/display/PRO43/Metric+and+Snapshot+API#MetricandSnapshotAPI-RetrieveMetricData -Thanks ... View more

Hi Sriram, As you are on SaaS controller just need to make sure "SMTP host : localhost and Port : 25" fields. The from address field should be empty by default emails are sent by the root Controller user. Keep from address filed empty, fill in "send email to" field and test email configuration.  - Thanks ... View more

Please refer the following screens to create a dashboard. Do let us know if that helps. -Thanks ... View more

Hi, Please refer below document regarding percentile metric. https://docs.appdynamics.com/display/PRO44/Percentile+Metrics We can create a dashboard with these metrics as schedule it as a report. https://docs.appdynamics.com/display/PRO44/Custom+Dashboards -Thanks ... View more

Are you trying to configure own SMTP server to the controller? Is test mail configuration working for you when you the same domain? If you are changing the domain you need to change the SMTP host and port accordingly. If a test is not working what error you are getting on controller UI. -Thanks ... View more

Hi, Currently, there is no provision to check the currently logged in users through controller UI or API. 1)We register user login under controller_audit table. We can get who logged in to the controller for a time frame. Following query will list out the users logged in to controller in last one hour - SQL>select user_name,FROM_UNIXTIME(ts_ms/1000, '%Y %D %M %h:%i:%s') as login_time from controller_audit where action = 'LOGIN' and ts_ms > (select max(ts_ms) - 1000*60*60*1 from controller_audit); 2) We can generate a controller audit report. 3) We can check audit.log file under controller/logs. -Thanks ... View more