I have not found any new information.  I opened a support ticket to see if they could help. ... View more

Yes... I need to take the load values available  to create a metric so I can compare week over week values on a timeline.  I do not like the option that is available to do this in Dash Studio.  I don't think it is particularly accurate, and I can't change the colors, etc. I also need to be able to compare the week over week values so I can create a metric expression to use in an alert, which I can't do in dash studio. Now that I"m thinking about it... I may be able to filter on the particular customer in a query if I have the  their id in a parameter I'm collecting from an http data collector.  I would prefer to not have to go down that road, but it may be the only option. ... View more

Well I guess it is a bug, then.  There are quite a few bugs. ... View more

Thanks for replying.  These are outgoing calls, being initiated from within the webapp... I guess they are not actually different domains... same domain, but different backend services in our data center. https://api.office.fedex.com/parcel/fedexoffice/v1/locations/ I'm attaching a  screenshot.  I have all the api calls (ajax calls) collapsed into a single metric named 'parcel/fedexoffic (ALL)', but when I break it out, there are about 90 different api calls to this one 'parcel' service backend. I would like to somehow configure the adrum agent to send all the /parcel ajax calls, to their own EUM application container, and have all the remaining ajax call that are not /parcel, to go to a different container. ... View more

... you have to click the data collector rule you want to choose the business transactions for, to highlight it, and then click on 'Configure Transactions using this Data Collector,' to bring up this box, where you select the business transactions within which the method will be called, and move it over the the left, then click 'save.'  If you haven't done this part, the data will never make it to Analytics, even if it is showing up in Snapshots. ... View more

Hey Jason.  Did you make sure to pick the business transactions where the methods will show up, after you created the collectors?  If you don't, the data will never make it to Analytics. ... View more

Hey @Akbar.Khan  Did you ever figure it out?  I have similar issues occasionally.  Are you using data collectors, by any chance?  I have a case now where the BT I'm designating in the data collector, is not showing up in Analytics, but the data elements from the collector, ARE showing up in Analytics!  I don't understand how that is possible. Thanks, Greg ... View more

You can use java commands like split to parse info you return as part of the collector.  You can also parse out whatever you want in the Analytics part, in your query. ... View more

I'm not 100% positive, but I do not believe a BT will mask a service endpoint.  More likely, you an issue with your SEP detection rules.  Do you have the tier set up to automatically detect all Service endpoints?  If so, that will block your custom SEP rules.  That's been my experience, anyway. ... View more

For the second part... 'can you collect both the results and the parameters...' You can collect multiple values in one data collector.  You can use getters, or return values, etc.  You have have to have a individual entry in the data collector for each one, though. So if you have 2 parameters, 0 and 1, you would have to have 2 entries. ... View more

Hey, I don't know if this helps, but we have several data collectors GETting data from lists, not arrays.  It took us awhile to figure out the syntax, but here is an example of a getter chain with a reference to an item in a list, that works... getBody().getOutput().getCheckout().getLineItems.get(int/0).getRetailPrintOrderDetails.get(int/0).getOrderTotalAmount() The 'get(int/0)' part is the part in the list.  In the getter above, there are 2. Hope that helps. Greg Bukrhea ... View more

Have you checked the configuration in Analytics to make sure the business transactions for that tier are selected for Analytics? ... View more

I am now working with AppD/Cisco support for this issue, and hope that together we can find a resolution.  I'll try to remember to post whatever they/we figure out. ... View more

Hey, Wanted to let you know, that the Business Journey worked like a charm!  It took me awhile to get it working, but once I did, it worked great!  But now, I have another question!   What we are doing here, is sending a NEW order status and an order number, and an ASSIGNED order status and the order number, from 2 different places in the order flow. The new Business Journey we created, has only those 2 milestones... NEW, and ASSIGNED. Occasionally, there are orders that get stuck, between NEW, and ASSIGNED.  And with this Business Journey, we are able to identify the order numbers, of the stuck orders, because they don't complete the Business Journey, so the 'complete' column shows 'false' for those orders. But it takes an average of 2 minutes, under normal circumstances, for the order to flow from NEW, to ASSIGNED. So we tried to write a query that would return 'completed'= 'false' (no problem, there), but then additionally, we wanted to add a condition to the query that would say 'don't return any orders that are not at least 10 minutes old.'   There is a 'NEW_Orders.eventTimeStamp' value, but so far, we can figure out a way to say...   AND 'New_Orders.eventTimeStamp' is older than 10 minutes. We figured out a way to bucket them, but I need to return a single value as a count, so I can use the search to create a metric that I can use in a health rule. Here is the first part of the query... SELECT * FROM magento_order_flow WHERE completed = false Thanks for turning me on to the Business Journey thing.  It was a tremendous help. Thanks, greg ... View more

Thanks.  I may look into that.  But from the way you describe it, it will not meet our needs.  We are looking to identify specific order numbers, that have not made it in the flow, from NEW, to ASSIGNED. We already have a dashboard that simply uses Information Points that accomplishes much of what you describe, in that it shows the volume of orders, in each of those steps:  NEW, ASSIGENED. What we are doing now doesn't show timings, except for the time selector in the dashboard. ... View more