Hello @aa.aa , Thank you for your reply. This is an internal API and is not an official API(which is documented in AppDynamics APIs), so we don't have any public specifications/documents for this API. Although we can try to use the API, it could also change in the future without notice as this is an internal API. Best regards, Hiroki   ... View more

Hello @aa.aa ,   Thank you for posting to the community. To get tags of the machine, could you please use the API below by specifying the target machine id? GET <appdynamics-controller>/controller/sim/v2/user/machines/<machineId> You can find the machine id from the URL when opening the target machine from the controller.     You can also find the id in the response of the "controller/sim/v2/user/machines" API as well.   Best Regards, Hiroki ... View more

Hello @Anu.Mungara , Thank you for the post in the community. Below is the logstash.conf file I used. I have changed the value for controller url, API client name, account name, client secret and application id.   input { http_poller { urls => { AppD => { method => post url => "https://<contorller_url>/controller/api/oauth/access_token" body => "grant_type=client_credentials&client_id=<client_name>@<account_name>&client_secret=<client_secret>" headers => { "Content-Type" => "application/vnd.appd.cntrl+protobuf;v=1" } } } request_timeout => 60 schedule => { every => "1m"} codec => "json" } } filter{ http { url => "https://<contorller_url>/controller/rest/applications/<application_id>/metric-data?metric-path=Business%20Transaction%20Performance%7CBusiness%20Transactions%7CJava_Tier%7C/logger%7CAverage%20Response%20Time%20%28ms%29&time-range-type=BEFORE_NOW&output=JSON&duration-in-mins=480" verb => "GET" headers => [ "Authorization", "Bearer %{access_token}" ] } } output { elasticsearch { hosts => [ 'elasticsearch' ] user => 'elastic' password => 'changeme' } } Please make sure the API URL in filter.http part is the correct URL for a REST API. You can use a curl command to confirm if the URL endpoint returns a response by following the steps in the document below. https://docs.appdynamics.com/appd/23.x/latest/en/extend-appdynamics/appdynamics-apis/api-clients#id-.APIClientsv23.1-UsetheAccessTokentoMakeRESTCallsusing-the-access-token   e.g. in the above config file curl -H "Authorization:Bearer <access_token>" "https://<contorller_url>/controller/rest/applications/<application_id>/metric-data?metric-path=Business%20Transaction%20Performance%7CBusiness%20Transactions%7CJava_Tier%7C/logger%7CAverage%20Response%20Time%20%28ms%29&time-range-type=BEFORE_NOW&output=JSON&duration-in-mins=480" Best regards, Hiroki ... View more

Hello @Everton.Arakaki , Thank you for your reply. I checked internally about the issue, and this is currently under investigation by the engineering team as a possible bug. Sorry for the inconvenience. Could you please follow up with the person you checked with about the update from the engineering team? Best Regards, Hiroki ... View more

Hello @Everton.Arakaki , The source map upload button is only enabled when there is some stack frame available for the Javascript error. Could you please confirm if you can see the stack frame for your error? Please check if there are any Javascript Error with stack frame and if the button is available for those errors.   Best Regards, Hiroki   ... View more

This is about different property in  analytics-agent.properties , but for   http.event.endpoint , location of the Analytics Event Service API, please do not wrap the URL in single quotes or analytics agent health will not be healthy in controller. ... View more

Hi @Selvaganesh.Elavarasan , Controller regularly purges stale machines. Please see document below and search for sim.machines.offline.toStaleTimeoutMillis and sim.machines.stale.purgeIntervalMillis. https://docs.appdynamics.com/22.4/en/infrastructure-visibility/server-visibility/controller-settings-for-server-visibility  To know the values for your SaaS controller, you may need to submit a support ticket, but default values are 2 days for sim.machines.offline.toStaleTimeoutMillis and 6 hours for sim.machines.stale.purgeIntervalMillis. Best Regards, Hiroki ... View more

Hi @apm.turkey , Thank you for reaching out to us. For curl command to get the token, could you please try command like below? curl -X POST -H "Content-Type: application/vnd.appd.cntrl+protobuf;v=1" "https://<controller address>/controller/api/oauth/access_token" -d "grant_type=client_credentials" -d "client_id=<apiClientName>@<accountName>" -d "client_secret=<AppDynamics Client Secret>" I am also attaching screenshots to get access token using Postman.   This will return access_token that can be used for other AppDynamics Controller REST APIs. https://docs.appdynamics.com/22.4/en/extend-appdynamics/appdynamics-apis  e.g. Requesting applications API curl -H "Authorization:Bearer <access_token>" https://<controller address>/controller/rest/applications If you have other questions about API, could you please raise another post? This post is for using API with Elastic Logstash http_poller plugin.   Best Regards, Hiroki ... View more

Hi @Malvon.Kamil , Thank you for posting to the community. There is an API which returns all health rules violations for a given application. Please see document below and search for "Retrieve All Health Rule Violations in a Business Application". https://docs.appdynamics.com/22.3/en/extend-appdynamics/appdynamics-apis/alert-and-respond-api/events-and-action-suppression-api  Retrieve All Health Rule Violations in a Business Application Returns all health rule violations that have occurred in an application within a specified time frame.  Best Regards, Hiroki ... View more

Hi @jaganathan.ellappan, Thank you for the update and installing fresh enterprise console and upgrading controller. Could you please elaborate more on what kinds of issues you have for both enterprise console and controller? Please share screenshots showing the issue and snippet of logs if there are errors. Log for enterprise console is platform-admin-server.log and logs for controller is server.log as written in document below. https://docs.appdynamics.com/21.4/en/application-performance-monitoring-platform/enterprise-console/administer-the-enterprise-console/platform-log-files  Best Regards, Hiroki ... View more

Hi @Eka.PLN , Thank you for posting to the community. Could you please check below? 1) Go to the below URL (log in using root credentials) http://<controller_hostname>:<controller_port>/controller/private/ControllerFlagsServlet 2) Search for the property, appdynamics.restapi.healthrule.violations.listing.optimization.enabled 3) If the property is true, set it to false 4) Click on Submit button at the bottom Then, please execute the Health Rule Violations API and check the description. Note that appdynamics.restapi.healthrule.violations.listing.optimization.enabled is sometimes set true to improve the performance of Health Rule Violations API. If appdynamics.restapi.healthrule.violations.listing.optimization.enabled is already false, could you please execute the API for other health rule violations and see if you can get full information in the description field? Best Regards, Hiroki ... View more

Hi @Jitendra Singh.Jadav , Thank you for trying with curl. When you use POSTMAN, could you please send a saved template file as body? Please see attached screenshot for reference. You can choose a file when you select form-data as body.   For Custom Request Headers, I tried with the payload you attached in this post, and they were successfully registered. Could you please confirm if the template file contains headers and then try again? Best Regards, Hiroki   ... View more

Hi @Jitendra Singh.Jadav , Could you please share how you executed the API? I tried in my local environment and following commands worked, so could you please try saving the payload as a file and then using a curl command?   curl --user user1@customer1:your_password https://demo.appdynamics.com/controller/actiontemplate/httprequest > template.json edit template.json curl -X POST --user user1@customer1:your_password https://demo.appdynamics.com/controller/actiontemplate/httprequest -F file=@template.json Best Regards, Hiroki ... View more

Hi @Jitendra Singh.Jadav, Thank you for posting to the community. [HTTP request template] There are "Export HTTP Request Action Templates from an Account" and "Import HTTP Action Templates into an Account" APIs. First, you need to create a http action template from the controller UI, but you can export that template, modify the exported JSON, and import the modified JSON again with the new name to create http action templates by API.(You can't update/delete existing ones) Please see the documents below for the APIs. Export HTTP Request Action Templates from an Account https://docs.appdynamics.com/21.11/en/extend-appdynamics/appdynamics-apis/configuration-import-and-export-api#ConfigurationImportandExportAPI-ExportHTTPRequestActionTemplatesfromanAccount  Import HTTP Action Templates into an Account https://docs.appdynamics.com/21.11/en/extend-appdynamics/appdynamics-apis/configuration-import-and-export-api#ConfigurationImportandExportAPI-ImportHTTPActionTemplatesintoanAccount  [Actions] Please see the document below for "Create a New Action" API. https://docs.appdynamics.com/21.11/en/extend-appdynamics/appdynamics-apis/alert-and-respond-api/actions-api#ActionsAPI-CreateaNewAction  [Policies] Please see the document below for "Create a Policy" API. https://docs.appdynamics.com/21.11/en/extend-appdynamics/appdynamics-apis/alert-and-respond-api/policy-api#PolicyAPI-CreateaPolicy  Best Regards, Hiroki ... View more

Hi @Bill.Youngman , Thank you for confirming the curl command for metric data API and changing url in the http filter. Could you please confirm if %{appd-token} is actually taking the access_token? What happens if it is replaced by %{access_token}? It might be possible to debug by configuring the url as %{appd-token} or %{access_token} and check the error message in the log to see if the url is replaced by actual access token. Regarding logstash configuration, I can't help much. However, I could get Average Response time of a BT from metric data API in my local environment, so I am attaching this for reference. I hope it helps. input { http_poller { urls => { AppD => { method => post url => "https://<controller_url>/controller/api/oauth/access_token" body => "grant_type=client_credentials&client_id=<apiClientName>@<accountName>&client_secret=<appdynamics_client_secret>" headers => { "Content-Type" => "application/vnd.appd.cntrl+protobuf;v=1" } } } request_timeout => 60 schedule => { every => "1m"} codec => "json" } } filter{ http { url => "https://<controller_url>/controller/rest/applications/<application_id>/metric-data?metric-path=Business%20Transaction%20Performance%7CBusiness%20Transactions%7CTier%7C/BT%7CAverage%20Response%20Time%20%28ms%29&time-range-type=BEFORE_NOW&output=JSON&duration-in-mins=60" verb => "GET" headers => [ "Authorization", "Bearer %{access_token}" ] } } Best Regards, Hiroki ... View more

Hi @Bill.Youngman , Thank you for your reply. I think you are getting error with metric-data API. As written in the document below, you need to specify metric-path, time-range-type, and duration-in-mins/start-time/end-time in the url of metric data API. https://docs.appdynamics.com/21.10/en/extend-appdynamics/appdynamics-apis/metric-and-snapshot-api#MetricandSnapshotAPI-RetrieveMetricData  Please try with curl command first, and I think you can configure logstash.conf just like the curl command. body_format and body may not be necessary, and you need to include the necessary parameters in the url. e.g. of curl command curl -H "Authorization:Bearer <access_token>" "http://demo.appdynamics.com/controller/rest/applications/ECommerce_E2E/metric-data?metric-path=Overall%20Application%20Performance%7CAverage%20Response%20Time%20%28ms%29&time-range-type=BEFORE_NOW&duration-in-mins=15" Best Regards, Hiroki ... View more

Hi @Bill.Youngman , Thank you for posting to the community. First, could you please try curl command below to make sure your apiClientName and client_secret are correct? https://docs.appdynamics.com/21.10/en/extend-appdynamics/appdynamics-apis/api-clients#APIClients-GeneratetheTokenThroughanAPI  curl -X POST -H “Content-Type: application/vnd.appd.cntrl+protobuf;v=1” “https://<controller address>/controller/api/oauth/access_token” -d ‘grant_type=client_credentials&client_id=<apiClientName>@<accountName>&client_secret=*AppDynamics Client Secret*"’ The curl command should return access_token. Then, in your http_poller input, please include the header and body just like the curl command. Currently, it includes grant_type, client_id, and client_secret in the headers, so they should be in the body. In addition, Accept and Authorizations headers are not necessary for the REST API that generates the token. Authorization header is necessary for other REST API that uses the generated token. e.g. urls => { AppDynamics => { method => post url => "https://*appdynamics-test-account*/controller/api/oauth/access_token" body => "grant_type=client_credentials&client_id=<apiClientName>@<accountName>&client_secret=*AppDynamics Client Secret*" headers => { "Content-Type" => "application/vnd.appd.cntrl+protobuf;v=1" } } } Best Regards, Hiroki ... View more

Hi @Tadeu.Alves , CC: @Ryan.Paredez , There can be several reasons, so it may be necessary to investigate the log of enterprise console. Could you please check <ec_home>/platform-admin/logs/platform-admin-server.log ? You may see logs like "Discovered Primary controller health status on host '<hostname>': UNHEALTHY." Could you please check if there are any ERROR or suspicious logs around that line and share the result? If there is a line like "Controller status check failed for the url http://<hostname>:8090/controller/rest/serverstatus" could you also share the result of curl command to the url? curl -v http://<hostname>:8090/controller/rest/serverstatus Best Regards, Hiroki ... View more

Hi @Gregory.Burkhead, Thank you for checking the version. v20.5.0 is not that old as I expected. Upgrading the agent may not fix this issue. (Though it is always recommended to upgrade to the latest version because there are many resolved issues in other area) Further investigation may require debug logs, so could you please raise a support ticket and attach debug logs, configuration files, controller url(if it is saas) and custom match rule configuration screenshots? * Support is only accessible for non trial/Lite customers.   In addition, if you are able to learn anything from the support, could you please share that knowledge here? Peer to peer support and knowledge sharing are what drives the community. Best Regards, Hiroki ... View more

Hi @Gregory.Burkhead , Thank you for posting to the community. Could you please check the version of Java Agent you are using? If it is old(before 4.5.2), there was an issue related to priority of custom match rule, so could you please upgrade Java Agent and check again? If not, I think this requires investigation of agents log, so could you please raise a support ticket? * Support is only accessible for non trial/Lite customers. How do I submit a Support ticket? An FAQ https://community.appdynamics.com/t5/Knowledge-Base/How-do-I-submit-a-Support-ticket-An-FAQ/ta-p/28959  If you raise a support ticket, sharing debug log, configuration files, controller url(if it is saas) and custom match rule configuration screenshots may be helpful. Please see the knowledge base article for taking a debug log. Please make sure to take debug log while loading the business transactions. https://community.appdynamics.com/t5/Knowledge-Base/How-do-I-enable-DEBUG-level-logging/ta-p/14327  Best Regards, Hiroki ... View more

Hi @Sergio.Mandujano , Thank you for posting to the community. Could you please delete the file below and restart the machine agent? /opt/appdynamics/machine-agent/monitors/analytics-agent/analytics-agent.id   The stale pid file can cause the error. If this doesn't fix the issue, could you please check errors in analytics-agent.log? Best Regards, Hiroki ... View more