Hello Experts,
Greetings!
We have installed 4.4.x version of AppD machine agent on one server but we didn't receive any data from agent to controller. So we upgraded the version from 4.4.x to 20.2.x version. Initially, it collected the data for CPU, Memory but not Disk space.
We found the below error in logs:
extension-scheduler-pool-4] 07 Apr 2020 16:14:46,606 WARN RawCollectorUtil - Collector process did not finish in 27000 milliseconds
So we have increased the "sampling interval" value from 30000ms to 60000ms but still, there was no data for Diskspace. After some time, suddenly we didn't receive any metrics (CPU, memory, and Disk). We found the below error:
[extension-scheduler-pool-0] 09 Apr 2020 14:29:13,441 WARN RawCollectorUtil - Collector process did not finish in 54000 milliseconds
We configured machine agent 20.2.x on Windows Server 2016 Standard, 64bit, 256GB RAM.
Any idea why we are havaing problem to collect the data?
Thanks,
Selvaganesh E
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