About SelvaganeshE

SelvaganeshE · ‎02-05-2025

Hello @kiran_panchavat , Thanks for your reply and confirming that Splunk Enterprise don't require this option. We can launch the Splunk Enterprise console through Search option from AppDynamics so the connection works well. Thanks again for your prompt reply. Kudos to you Regards, Selvaganesh E

SelvaganeshE · ‎02-05-2025

Hello Team We try to integrate Splunk Enterprise (Version: 9.3.2) with AppDynamics SaaS (Version 24.10). As per the document, we need to add the AppD SaaS IP address in the Search head API in splunk. To add the IP address, I have navigated to Server Settings but unable to see "IP Allow List" option in splunk console. Note: I have logged into Splunk with admin ID. Please help me to fix the issue. Thanks, Selvaganesh E

SelvaganeshE · ‎04-10-2023

Hello Ajmera, Noticed that AppD MA unable to read info from D:\Appd\machineagent-64bit-windows-22.12.0.3535\conf\controller-info.xml. Please check the details which you have updated in the controller-info.xml file. It should have your AppDynamics SaaS URL, port number, Account key, Account Name, Host Name. Please correct it and update us whether it fixed the issue. Thanks, Selvaganesh E

SelvaganeshE · ‎04-18-2022

Hello Team, We are using AppD SaaS to monitor our servers infra metrics. We noticed one of the windows servers went down on 13th April 2022 but when we checked now (18th April 2022) we are unable to see the entry in console. Could you please help me whether the entry will be disappeared from console if the server not reported to AppD for any certain period? If yes can you share some details about it? Thanks, Selvaganesh E

SelvaganeshE · ‎08-17-2021

Hello Experts, We need to get the IP Address under the Network tab from all the Servers where AppD MA are running through Dexter. Some of the servers configured with different host name so getting the IP Address will be helpful to find the misconfiguration and fix the issue. Please share your knowledge! Thanks, Selvaganesh E

SelvaganeshE · ‎01-11-2021

Hello Shandi, Please go through the below link to change the default behaviour: Linux includes a mechanism for reserving some disk space to ensure that the system remains functioning even if non-privileged users consume all other disk space. By default, these metrics do not include this reserved space. The total disk space reported by the agent might differ from the total disk space reported by the Linux df command or other sources. To override this default, and to ensure that these metrics include this reserved space, run the agent with the following command-line argument: -Dappdynamics.machine.agent.extensions.calcVolumeFreeAndUsedWithDfCommand=true This feature is supported for Linux versions of the Machine Agent only. https://docs.appdynamics.com/display/PRO45/Hardware+Resources+Metrics#HardwareResourcesMetrics-config_disk_use

SelvaganeshE · ‎01-11-2021

Hello Valerie, I found the below link which was suggested by AppD to overide the default AppD disk space calculation with df calculation: Linux includes a mechanism for reserving some disk space to ensure that the system remains functioning even if non-privileged users consume all other disk space. By default, these metrics do not include this reserved space. The total disk space reported by the agent might differ from the total disk space reported by the Linux df command or other sources. To override this default, and to ensure that these metrics include this reserved space, run the agent with the following command-line argument: -Dappdynamics.machine.agent.extensions.calcVolumeFreeAndUsedWithDfCommand=true This feature is supported for Linux versions of the Machine Agent only. https://docs.appdynamics.com/display/PRO45/Hardware+Resources+Metrics#HardwareResourcesMetrics-config_disk_use

SelvaganeshE · ‎04-10-2020

Hello Ryan, Thanks for your quick reply. I see only the latest version (20.3.2) is available in the site. Unfortunately, I installed the same version on the server which is creating the issue 😞 Thanks, Selvaganesh E

SelvaganeshE · ‎04-10-2020

Hello Ryan, Thanks for your reply. Yes, I changed the samplingInterval: 60000ms but still having the issue. When I observed keenly, I noticed that data been collected if the collector process completed within the sampling interval but no data will be collected if its exceeded the 60000ms. I am wondering why the collector script took more time to pull the data from the server? Will you please help me to download 4.5.x version MA? I will give a try to install whether 4.5.x helps to fix the issue. Thanks, Selvaganesh E

SelvaganeshE · ‎04-09-2020

Hello Apurva, I guess you have changed some script values but forgot to update the same in the Metric path. For example, If you change the value for countOf Entries to EntriesCount then you can see the path upto Custom Metrics|CustomLogMonitor|Port Monitor|Total No.of.Entries but with no data. "name=Custom Metrics|CustomLogMonitor|Port Monitor|Total No.of.Entries,value=$countofEntries" I suggest you check the values in the path which you have mentioned in the script. Thanks, Selvaganesh E

SelvaganeshE · ‎04-09-2020

Hello Experts, Greetings! We have installed 4.4.x version of AppD machine agent on one server but we didn't receive any data from agent to controller. So we upgraded the version from 4.4.x to 20.2.x version. Initially, it collected the data for CPU, Memory but not Disk space. We found the below error in logs: extension-scheduler-pool-4] 07 Apr 2020 16:14:46,606 WARN RawCollectorUtil - Collector process did not finish in 27000 milliseconds So we have increased the "sampling interval" value from 30000ms to 60000ms but still, there was no data for Diskspace. After some time, suddenly we didn't receive any metrics (CPU, memory, and Disk). We found the below error: [extension-scheduler-pool-0] 09 Apr 2020 14:29:13,441 WARN RawCollectorUtil - Collector process did not finish in 54000 milliseconds We configured machine agent 20.2.x on Windows Server 2016 Standard, 64bit, 256GB RAM. Any idea why we are havaing problem to collect the data? Thanks, Selvaganesh E

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Date Last Visited	‎02-18-2025 01:34 PM

IP Allow List not visible in Splunk Enterprise

Server disappeared from AppD Console

Need to get IP Address for Servers through Dexter

No data is being collected from machine agent vers...

Re: IP Allow List not visible in Splunk Enterprise

IP Allow List not visible in Splunk Enterprise

Re: Error message during machine agent installatio...

Server disappeared from AppD Console

Need to get IP Address for Servers through Dexter

Re: Disk data displayed by AppDynamics is not the ...

Re: Disk data displayed by AppDynamics is not the ...

Re: No data is being collected from machine agent ...

Re: No data is being collected from machine agent ...

Re: Unable to see custom metrics in controller UI

No data is being collected from machine agent vers...