Hi Luke, I am facing the same issue for many application URL's I am getting the response_code value as empty as this (request_time="") is there a way we can fix it as this app is not supported by Splunk and investigated completely port are open there is no connectivity or network issue causing this cause. Since app is giving empty value for response_code can you suggest or help to fix this. Also as per suggestion Modifying in the value of " timeout" in the "def __init__(self, timeout=30):" which is the python script "web_ping.py". is not resolved this issue in any way could you please help on this to resolve. ... View more