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BserviR
Explorer
Member since: ‎10-05-2023
‎07-22-2025
Community Statistics
Posts 6
Solutions 0
Karma Given 5
Karma Received 0
Member Since ‎10-05-2023
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Re: Receiving "Client is not authenticated" Error

by in Splunk Cloud Platform
‎07-18-2024 07:21 AM
‎07-18-2024 07:21 AM
I reached out to Splunk Support regarding this issue and they mentioned that this is associated with a known issue(SPL-245333), this is not fixed yet but the expected version will be until 9.3. So, it is understandable why we would still see it in current versions. If they are so annoying in logs, you might blacklist those events.  https://community.splunk.com/t5/Getting-Data-In/Filtering-events-using-NullQueue/m-p/66392  ... View more

Product version error in 9.1.3

by in Splunk Cloud Platform
‎04-02-2024 09:06 AM
‎04-02-2024 09:06 AM
I'm seeing this error from the _internal index in the web_service.log and the python.log: "startup:116 - Unable to read in product version information; isSessionKeyDefined=True error=[HTTP 401] Client is not authenticated" Does anyone have more information on this error? ... View more
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Re: Alert expiration!

by in Alerting
‎02-01-2024 09:16 AM
‎02-01-2024 09:16 AM
Hi @burwell ,  Yes, this did fix my issue. I adjusted the default 2p to represent 5 days worth of time in seconds. Now when I check job manager when the alert is triggered, I see the expire time is 5 days away now.  Thanks ... View more

Alert expiration!

by in Alerting
‎01-24-2024 12:51 PM
‎01-24-2024 12:51 PM
I'm currently using the token $results_link$ to get a direct link to alerts when they get triggered. I've also set the "Expires" field to 72 hrs. However, if the alerts get triggered over the weekend, the results are always expired when checking them after 48 hours. Is it possibe to have the alert results not expire in 48hrs? ... View more
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Re: Error/warning message after upgrade from v7.2....

by in Installation
‎10-19-2023 11:39 AM
‎10-19-2023 11:39 AM
Thanks. Changing the 'enable_install_app=true' fixed the "Using deprecated capabilities for write errors". ... View more

Re: Smartstore : SmartStore throws S3Client 404 er...

by in Knowledge Management
‎10-17-2023 06:50 AM
‎10-17-2023 06:50 AM
I'm seeing the same errors. It's looking to perform a GET on an object that doesn’t exist in S3. Did you find a solution? ... View more
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‎07-22-2025 11:35 AM
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