Splunk Cloud Platform

Product version error in 9.1.3

BserviR
Explorer

I'm seeing this error from the _internal index in the web_service.log and the python.log:


"startup:116
- Unable to read in product version information; isSessionKeyDefined=True error=[HTTP 401] Client is not authenticated"

Does anyone have more information on this error?

Labels (1)
0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Event Series: Level up your SOC: Advancing with Splunk Enterprise Security

AI has fundamentally raised the stakes for security operations, and this three-part series is your guide to ...

Announcing Modern Navigation: A New Era of Splunk User Experience

We are excited to introduce the Modern Navigation feature in the Splunk Platform, available to both cloud and ...

SOC4Kafka - New Kafka Connector Powered by OpenTelemetry

The new SOC4Kafka connector, built on OpenTelemetry, enables the collection of Kafka messages and forwards ...