Hi all,
When I visit the Apps page on my search head server and select "Upgrade to ..." on any of my applications that require an upgrade I get the following 500 Inernal Server Error: /opt/splunk/var/log/splunk/web_service.log
2022-08-23 21:11:36,576 ERROR [63054287cc7fe2c82754d0] error:335 - Traceback (most recent call last): File "/opt/splunk/lib/python3.7/site-packages/cherrypy/_cprequest.py", line 628, in respond self._do_respond(path_info) File "/opt/splunk/lib/python3.7/site-packages/cherrypy/_cprequest.py", line 687, in _do_respond response.body = self.handler() File "/opt/splunk/lib/python3.7/site-packages/cherrypy/lib/encoding.py", line 219, in __call__ self.body = self.oldhandler(*args, **kwargs) File "/opt/splunk/lib/python3.7/site-packages/splunk/appserver/mrsparkle/lib/htmlinjectiontoolfactory.py", line 75, in wrapper resp = handler(*args, **kwargs) File "/opt/splunk/lib/python3.7/site-packages/cherrypy/_cpdispatch.py", line 54, in __call__ return self.callable(*self.args, **self.kwargs) File "/opt/splunk/lib/python3.7/site-packages/splunk/appserver/mrsparkle/lib/routes.py", line 383, in default return route.target(self, **kw) File "</opt/splunk/lib/python3.7/site-packages/decorator.py:decorator-gen-98>", line 2, in start File "/opt/splunk/lib/python3.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 40, in rundecs return fn(*a, **kw) File "</opt/splunk/lib/python3.7/site-packages/decorator.py:decorator-gen-96>", line 2, in start File "/opt/splunk/lib/python3.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 118, in check return fn(self, *a, **kw) File "</opt/splunk/lib/python3.7/site-packages/decorator.py:decorator-gen-95>", line 2, in start File "/opt/splunk/lib/python3.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 166, in validate_ip return fn(self, *a, **kw) File "</opt/splunk/lib/python3.7/site-packages/decorator.py:decorator-gen-94>", line 2, in start File "/opt/splunk/lib/python3.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 245, in preform_sso_check return fn(self, *a, **kw) File "</opt/splunk/lib/python3.7/site-packages/decorator.py:decorator-gen-93>", line 2, in start File "/opt/splunk/lib/python3.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 284, in check_login return fn(self, *a, **kw) File "</opt/splunk/lib/python3.7/site-packages/decorator.py:decorator-gen-92>", line 2, in start File "/opt/splunk/lib/python3.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 304, in handle_exceptions return fn(self, *a, **kw) File "/opt/splunk/lib/python3.7/site-packages/splunk/appserver/mrsparkle/controllers/appinstall.py", line 232, in start remote_app = self.getRemoteAppEntry(appid); File "/opt/splunk/lib/python3.7/site-packages/splunk/appserver/mrsparkle/controllers/appinstall.py", line 106, in getRemoteAppEntry return en.getEntity('/apps/remote/entriesbyid', sbAppId) File "/opt/splunk/lib/python3.7/site-packages/splunk/entity.py", line 277, in getEntity serverResponse, serverContent = rest.simpleRequest(uri, getargs=kwargs, sessionKey=sessionKey, raiseAllErrors=True) File "/opt/splunk/lib/python3.7/site-packages/splunk/rest/__init__.py", line 655, in simpleRequest raise splunk.ResourceNotFound(uri) splunk.ResourceNotFound: [HTTP 404] https://127.0.0.1:8089/services/apps/remote/entriesbyid/treeview-viz
This happens on any application I try to upgrade via the GUI - I can upgrade them ok when doing it manually or by uploading the tgz archive.
I can use the GUI just fine on any other server (Index/Heavy Forwarder).
Does anyone know what could be causing this? Any help would be appreciated.
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