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kali_splunk
Splunk Employee
Member since: ‎08-02-2016
‎04-30-2025
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Member Since ‎08-02-2016
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Re: Splunk integration with WebEx Calling

by Splunk Employee in Splunk Enterprise
‎04-30-2025 05:07 AM
‎04-30-2025 05:07 AM
We have a newer (built within the past 6-months) Webex add-on available here. The older add-on that Splunk offered via Splunkbase leveraged the XML API which is now deprecated. This newer add-on leverages REST. Today, this just includes Meetings but we are set for a new release very soon that will include Calling as well, specifically data from the Get Detailed Call History API. ... View more

Re: Genesys Log

by Splunk Employee in Splunk Enterprise
‎10-14-2020 02:34 PM
‎10-14-2020 02:34 PM
Yes. There are plenty of people getting value from Genesys logs like SIP, MCP, URS, Stat Server, Resource Manager and more. Feel free to join this Contact Center group on LinkedIn to discuss Genesys logs and use cases amongst peers. ... View more
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‎04-30-2025 04:51 AM
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