Splunk Enterprise

Splunk integration with WebEx Calling

TroyWorkman
New Member

Does Splunk integrate with WebEx Calling (not WebEx Meetings or WebEx Contact Center) for CDR reporting, similar to how it integrates with CUCM?

Labels (2)
0 Karma

kali_splunk
Splunk Employee
Splunk Employee

We have a newer (built within the past 6-months) Webex add-on available here. The older add-on that Splunk offered via Splunkbase leveraged the XML API which is now deprecated. This newer add-on leverages REST. Today, this just includes Meetings but we are set for a new release very soon that will include Calling as well, specifically data from the Get Detailed Call History API.

0 Karma

livehybrid
SplunkTrust
SplunkTrust

Hi @TroyWorkman 

There isnt currently a SplunkBase app for Webex Calling with CDR reporting, however there is an API you can utilise to get this info: https://developer.webex.com/docs/api/v1/reports-detailed-call-history/get-detailed-call-history so it should be possible for an app developer to put a simple app together for this, or you might be able to use the API calls via the SplunkBase app "Webtools Add-on" (which can make web requests) to get started to see if the logs are what you need.

🌟 Did this answer help you? If so, please consider:

  • Adding karma to show it was useful
  • Marking it as the solution if it resolved your issue
  • Commenting if you need any clarification

Your feedback encourages the volunteers in this community to continue contributing

0 Karma
Get Updates on the Splunk Community!

Observe and Secure All Apps with Splunk

  Join Us for Our Next Tech Talk: Observe and Secure All Apps with SplunkAs organizations continue to innovate ...

Splunk Decoded: Business Transactions vs Business IQ

It’s the morning of Black Friday, and your e-commerce site is handling 10x normal traffic. Orders are flowing, ...

Fastest way to demo Observability

I’ve been having a lot of fun learning about Kubernetes and Observability. I set myself an interesting ...