Splunk Enterprise

Splunk integration with WebEx Calling

TroyWorkman
New Member

Does Splunk integrate with WebEx Calling (not WebEx Meetings or WebEx Contact Center) for CDR reporting, similar to how it integrates with CUCM?

Labels (2)
0 Karma

kali_splunk
Splunk Employee
Splunk Employee

We have a newer (built within the past 6-months) Webex add-on available here. The older add-on that Splunk offered via Splunkbase leveraged the XML API which is now deprecated. This newer add-on leverages REST. Today, this just includes Meetings but we are set for a new release very soon that will include Calling as well, specifically data from the Get Detailed Call History API.

0 Karma

livehybrid
SplunkTrust
SplunkTrust

Hi @TroyWorkman 

There isnt currently a SplunkBase app for Webex Calling with CDR reporting, however there is an API you can utilise to get this info: https://developer.webex.com/docs/api/v1/reports-detailed-call-history/get-detailed-call-history so it should be possible for an app developer to put a simple app together for this, or you might be able to use the API calls via the SplunkBase app "Webtools Add-on" (which can make web requests) to get started to see if the logs are what you need.

🌟 Did this answer help you? If so, please consider:

  • Adding karma to show it was useful
  • Marking it as the solution if it resolved your issue
  • Commenting if you need any clarification

Your feedback encourages the volunteers in this community to continue contributing

0 Karma
Get Updates on the Splunk Community!

CX Day is Coming!

Customer Experience (CX) Day is on October 7th!! We're so excited to bring back another day full of wonderful ...

Strengthen Your Future: A Look Back at Splunk 10 Innovations and .conf25 Highlights!

The Big One: Splunk 10 is Here!  The moment many of you have been waiting for has arrived! We are thrilled to ...

Now Offering the AI Assistant Usage Dashboard in Cloud Monitoring Console

Today, we’re excited to announce the release of a brand new AI assistant usage dashboard in Cloud Monitoring ...