Splossary located at http://go/splossary
ACV: Annual Contract Value ALAER: Attract, Land, Adopt, Expand, Renew AMER: Americas (region) AOD: Admin On Demand APAC: Asia-Pacific (region) API: Application Programming Interface ARR: Annual Recurring Revenue ARP: Address Resolution Protocol AVP: Area Vice President AWS: Amazon Web Services BDR: Business Development Representative BEAMS: Black Employees and Mentors at Splunk BI: Business Intelligence BOTS: Boss of the SOC BP: Best Practices BVC: Business Value Consulting CAB: Customer Advisory Board CDO: Chief Digital Officer CIM: Common Information Model CMC: Cloud Monitoring Console CNCF: Cloud Native Computing Foundation CoE: Center of Excellence CoS: Chief of Staff CPO: Chief Product Officer or Chief People Officer; less popular: Customer Purchase Order CPQ: Configure Price Quote CS: Customer Success CSAT: Customer Satisfaction (usually in reference to a score) CSM: Customer Success Manager CTO: Chief Technology Officer DDSI: Data Driven Service Intelligence DFS: Data Fabric Service DM: Delivery Manager DEI: Diversity Equity and Inclusion DDAA: Dynamic Data: Active Archive DDSS: Dynamic Data: Self-Storage DSA: Data Source Assessment DSS: Data Security Standard DWH: Data Warehousing (Tools) EA: Executive Assistant EAA: Enterprise Adoption Agreement(s) EBC: Executive Briefing Call (or Center) EKO: Employee Kickoff EM: Engagement Manager EMEA: Europe, Middle East, and Africa (region) EOL: end of life EOQ: End of Quarter EOY: End of Year ERG: Employee Resource Group Pride@Splunk, Womxn+@Splunk, Veterans@Splunk, Somos@Splunk, BEAMs@Splunk (Black Employees And Mentors at Splunk), Disabled=True@Splunk, Pilipinx@Splunk ES: Enterprise Security ESR: Expert Services Request eStaff: executive staff FDSE: Forward Deployed Software Engineer FNHT: Field New Hire Training FPX: Financial Process Exchange FSI: GA: General Availability G&A: General and Administrative (Everything Other Than Sales and Products) GEM: Global Events Marketing GOSI: Global Outsourcers and System Integrators GROW (Coaching Model): Goal, Reality, Options, Way Forward GSCC: Global Security Coordination Center GSI: Global Strategic Initiatives GTM: Go-to-market HEC: HTTP Event Collector HRBP: Human Resources Business Partner iACV: incremental annual contract value IAM: Identity And Access Management ILT: Instructor Led Training IoT: Internet Of Things ISV: Independent Software Vendor (Splunk) ITSI: Splunk Information Technology Service Intelligence ITMG: Information Technology Market Group ITOA: ITSI: IT Service Intelligence product for IT buying center (Splunk) IVA: Interactive Value Assessment Splunk Value Platform (Referring To Splunk Value Platform Iva) K8: Kubernetes (programming language) KB: Knowledge Base KO: Kick Off KPI: Key Performance Indicator L&D: Learning and Development LAR: Limited Availability Release LAER: Land, Adopt, Expand, Renew LATAM: Latin Americas LOB: Line Of Business Owner M&A: Mergers And Acquisitions MEDDPICC: Metrics, Economic Buyer, Decision Criteria, Decision Process, Partner, Identify Pain, Competition, Champion (sales methodology) ML: Machine Learning MLTK: Machine Learning Toolkit MQL: Marketing Qualified Leads MSP: Managed Service Provider MSSP: Managed Security Service Provider MSTS: Market Strategy and Technical Sales MTTR: mean time to restoration NA: North Americas NFR: Not for Resale NFS: Not for Sale NOC: Network Operations Center NPI: New Product Introduction NPS: Net Promoter Score OEM: Original Equipment Manufacturers o11y: Observability PBST: Public Sector (pub sec) PCI: Payment Card Industry PLC: Partner Learning Center PM: Product Manager Or Program Manager, Product Managers Usually Report To Program Managers PMM: Product Marketing Manager PO: Purchase Order POC: Point of Contact or Proof of Concept POE: Point of Engagement (?) ProServ: Professional Services PS: Professional Services PSA: Professional Services Agreement PSDM: Professional Services Delivery Manager PSEM: Professional Services Engagement Manager PSQ: Professional Services Questionnaire PVP: Prescriptive Value Path P&I: Priorities and Initiatives QBR: Quarterly Business Review (not quarterback rating…) RACI (matrix): responsible, accountable, consulted, and informed rACV: recurring annual contract value RFI: Request For Information RFP: Request For Proposal RoI: Return on Investment RSM: Regional Sales Manager RSD: Regional Sales Director RSR: Renewals Sales Rep R2P: (Splunk) Ramp to Productivity SaaS: Software as a Service SAI: Splunk App for Infrastructure SAO: Situation, Action, Outcome (Feedback model) SC: SCP: Splunk Cloud Platform SDK: Software Development Kit SDR: Sales Development Representative SE: Sales Engineer SFDC: Sales Force Dot Com SGS: Splunk Global Security SI: SIEM: Security Identity Event Management SII: Splunk Insights for Infrastructure SKO: Sales Kickoff SKU: stock keeping unit? SLA: Service Level Agreement SME: Subject Matter Expert SMG: Security Market Group SNOW: Service Now SOAR: Security Orchestration, Automation, and Response. SOC: Security Operations Center SoW: Statement Of Work SPE: Specialists SPL: Search Processing Language SPOT: Splunk People Operations Team SRE: Site Reliability Engineer: Responsible for monitoring system performance and emergency response SVA: Splunk Validated Architecture TA: Technical Add-ons TAM: Total Addressable Market TAP: Technology Alliance Partners TCO: Total Cost of Ownership TE: Technical Enablement TKO: Technical Kickoff TOS: Terms of Service TSAM: Technical Support Account Manager TSE: Technical Support Engineer TSIDX: Time-Series Index TVP: Theater Vice President UBA: User Behavior Analytics UEBA: User and Entity Behavior Analytics VEBC: Virtual Executive Briefing Call (or Center) VEC: Virtual Enablement Call VO: VictorOps WiT: Women in Technology WiSE: Women in Solutions Engineering
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