When you create a new service analyzer, you start with a standard service analyzer view, then you customize it and save it. See https://docs.splunk.com/Documentation/ITSI/4.0.2/User/Createcustomserviceanalyzers For example, it you only want to show the "Active Directory" service, then you would filter it to this service and click Save. ... View more

You are correct, the issue has not been fixed yet. It is issue # ITSI-918. Sorry about the inconvenience. Some information on what you are trying to accomplish may be helpful. Are you trying to create an empty glass table or a glass table with widgets? ... View more

There is a Troubleshooting chapter in the ITSI Installation and Configuration manual here: http://docs.splunk.com/Documentation/ITSI/3.1.3/Configure/Installationandconfigurationconsiderationsandissues ... View more

The workaround is to create the glass table through the UI until a fix can be made. ... View more

One of the engineers on the ITSI team tested out creating a glass table using the endpoint and it appears to be broken. We have filed a bug to fix this issue. Sorry for the inconvenience. ... View more

You can find information on creating glass tables in ITSI here: http://docs.splunk.com/Documentation/ITSI/3.1.1/User/BuildGlassTable ... View more

This video may be helpful too: https://www.youtube.com/watch?v=Ofx7zT9VFKQ ... View more

You can find information on creating glass tables in ITSI here: http://docs.splunk.com/Documentation/ITSI/3.1.1/User/BuildGlassTable You can find information on creating services and KPIs in ITSI here: http://docs.splunk.com/Documentation/ITSI/3.1.1/Configure/CreateService This is the landing page for ITSI docs: http://docs.splunk.com/Documentation/ITSI You can select the version you are using from the dropdown at the top of the page. ... View more

There are multiple folders for ITSI. Place all of them into Splunk\etc\apps ... View more

Hi, I just posted a reply to your comment but I don't see it so sorry if you see a comment from me twice. Only the latest version of add-ons are supported, which is why you can only download v 2.0.0 (the latest version) of the Remedy add-on from Splunkbase and why you can only find v 2.0.0 of the doc. Only version 2.0.0 of the Remedy add-on contains support for integration with ITSI notable events. So getting the earlier version will not do you any good. As stated in the requirements in the doc, only Remedy v. 9.1 and later is supported. ... View more

Yes, there was a prior release of the Remedy add-on, version 1.0.0, but three things: Only the latest release of an add-on is supported which is why 2.0.0 is the only version of the doc you can find for the Remedy add-on and which is why it is the only version of the add-on that can be downloaded from Splunkbase. My understanding is v. 1.0.0 of the add-on does not support Remedy integration with ITSI. Only version 2.0.0 of the add-on has support for integration with ITSI notable events so that you can create a Remedy ticket from an ITSI notable event. As I stated before (and as stated in the doc) integration is not supported for Remedy versions prior to 9.1. ... View more

The Machine Learning Toolkit requires Splunk Enterprise 6.4 or later. The MLTK and PSC are separate apps that have to be installed in addition to Splunk Enterprise. Refer to installation instructions here: http://docs.splunk.com/Documentation/MLApp/2.0.1/User/Installandconfigure The installation instructions referenced above also cover distributed deployments. ... View more