I have trialled v4.3 and it has now switched to the free version. My problem, however, existed prior to the license change. This is not a connectivity issue, as the browser can open a window to splunk.com with no problem. The test workstation is running Windows XP SP3. When clicking the 'Learn more' link on an entry in the License Manager screen, after 10 seconds the page simply displays "Unable to access online documentation". On examining the source for the page, it appears that I am missing an entire folder tree, viz. [webroot]/en-GB, as in: <script type="text/javascript" src="/en-GB/config?autoload=1"></script> <script type="text/javascript" src="/en-GB/static/@115073/js/common.min.js"></script> Having said that, the installing MSI doesn't contain an entry in the Directory table to create that folder. Perhaps one of the myriad Custom Actions does that.... ... View more