Hi, I am looking for any comments based on real-world experience from the Appdynamics community on backup and restore of the Controller database. Our Controller is on a Linux platform and we use Commvault in our environment. Does anyone have any experience using Commvault to take hot backups of the Appdynamics Controller database please? (We are aware of the Apppdynamics recommendations and location of documentation referring to backups/restores). Any advice based on experience greatly appreciated. Thanks, Niki ... View more

Hi Team!    I can download Node JS agent using NPM inside Windows 64 and Linux, but this is not the case for Windows 32 bits Node JS, I'm getting 403 error.    Can you help me please? I tried it from more than one machine from multiple locations. thanks ... View more

We have an OnPremise AppD deployment, where EUM is running in SaaS.  What are all the connectivity requirements (AFL Ruke changes) that needs to submit to Network team ?  I got only "Controller to EuM SaaS to port 443" .  Any communications to / from Event Services or any other components ?  ... View more

I have a load balanced set of servers that have some .NET applications hosted. I have installed the latest version of .NET agents in these machines and configured them to work with the neccessary controller by creating applictaion , tiers ,assigning IIS application to tiers etc. Inspite of all this , the controller does not seem to show me any details of the monitoring from the front end when i open up the site. I have confirmed the connection from the agent to controller is being successfully established. I have also checked that data is being written in the log file on the client machine.  Please help ... View more

Hi, We have a tomcat based application and we are able to use JMX to monitor things like threadpools etc. But for this application we are not able to see the JMX information related to JDBC connection pools (they are configured as resource in tomcat using tomcat pool library) . I think this is related to some configuration which needs to be setup at the application level. Can you please throw some light on the same. Thanks, ~ Srini ... View more

Hi All, is there way we can genearte a custom report from AppD for an API with reason for slowness/ top contributer in that stack trace and number of occurance on the given day. Thanks in Advance! Arun  ... View more

Hi, Once downloading the agent from getting started wizard and installing it from cmd prompt. I find warn log files "Warn RegistrationChannel Could not connect to the controller/invalid response from controller, cannot get registration information" How to fix this issue? ... View more

Hi, in our environment the build machines have access to a custom npm registry (based on nexus) that is able to proxy requests to npmjs.org, but otherwise has no internet access. The problem with the NodeJS appdynamics agent is that it tries to fetch dependencies from appdynamics.com. I published these dependencies (appdynamics-jre, appdynamics-proxy etc.) to our private registry and then tried to publish a "fork" of appdynamics (with its dependencies pointing to that registry), but did not succeed. Is there a general recommendation for this type of scenario? Thanks! ... View more