About iamryan

iamryan · ‎07-02-2020

Hi @Sania.Sharma, Thank you for posting your question on Community. I found this AppD Docs page that goes into details about the configuration process: https://docs.appdynamics.com/display/PRO45/Configure+the+Database+Agent If you learn anything from this documentation, can you please share it back on this post to help keep the information sharing alive in the community.

iamryan · ‎07-02-2020

Hi @Bryan James.Ilaga, Thanks for posting your question on the Community. I found this AppD Docs page that discusses the Java Agent Directory structure https://docs.appdynamics.com/display/PRO45/Java+Agent+Directory+Structure Note: Be sure to look at the sidebar navigation when viewing this documentation as there could be other useful pages nested. If you gain any insight from that documentation, can you please share what you learned back on this post. This helps keep the knowledge sharing alive in the community.

iamryan · ‎06-30-2020

Hi @Soumya.Das, Thanks for asking a question on the community. Please refer to our AppD Documentation. - https://docs.appdynamics.com/display/PRO44/License+Entitlements+and+Restrictions - https://docs.appdynamics.com/display/PRO45/Lite+and+Pro+Editions

iamryan · ‎06-30-2020

Hi @Tan.Sai, Based on what I read, it seems like that would be the one. I cannot with 100% certainty say yes though.

iamryan · ‎06-29-2020

Hi @Anonymous, Thanks for letting me know. I don't have the solution at this time. Let's see if the community can jump in and provide some insights.

iamryan · ‎06-29-2020

Hi @Nawaz Ali.Mohammad, You can reach out to AppD by going here: https://www.appdynamics.com/company/contact-us

iamryan · ‎06-29-2020

Hi @Sandor.Bihary, I found this existing Community post: https://community.appdynamics.com/t5/Dashboards/Database-Query-metrics-to-Dashboard/m-p/24426#M74 Let me know if this helps out. If it does and you learned something from it, please do share those learnings back on this post.

iamryan · ‎06-29-2020

Hi @Caleb.Ardern, Thanks for your post on the community. I see you were looking at 4.4x documentation, here is a newer version of that document. https://docs.appdynamics.com/display/PRO45/Configure+Basic+SAML+Authentication Please follow backup if you experience a different outcome with the latest documentation.

iamryan · ‎06-26-2020

Hi @Anonymous, Was this the documentation you were looking at? https://docs.appdynamics.com/display/PRO45/Build+a+Custom+Action

iamryan · ‎06-25-2020

Hi @Chidi.uchegbu, Thanks for giving that a try. If this seems like a bug, I would suggest reaching out to AppD Support by going to https://www.appdynamics.com/support If you do contact support please do share any information that could help this thread out.

iamryan · ‎06-25-2020

Hi @Prince.kumar, I believe this is the link you are looking for https://www.appdynamics.com/community/exchange/appdynamics-servicenow-cmdb-integration-v3.1/ Do let me know if this is what you needed to download.

iamryan · ‎06-25-2020

Hi @Haluk Yaşar.Erol, Thanks for posting your question on the community. We have a Knowledgebase article that covers quite a bit about how AppD works with ServiceNow, which you can view here: https://community.appdynamics.com/t5/Knowledge-Base/How-do-I-use-AppDynamics-with-ServiceNow/ta-p/30095 If there are things that are unclear, join the discussion that is happening in that article. If you learn anything from that article, please do share that knowledge back on this post, this helps drive this community forward by providing solutions for other community members.

iamryan · ‎06-25-2020

HI @Emrul.Yousof, Thanks for posting your question on the community. I did some looking around and found this AppD Docs pages. We generally don't like to just share documentation, there could be some good information for you in these docs. https://docs.appdynamics.com/display/PRO45/Get+Started+with+Browser+Synthetic+Monitoring https://docs.appdynamics.com/display/PRO45/Browser+Synthetic+Monitoring https://docs.appdynamics.com/display/PRO45/Browser+Synthetic+Licenses

iamryan · ‎06-24-2020

Hi @Deepika.Singh, Can you see if this AppD Docs page helps you out: https://docs.appdynamics.com/display/PRO45/Enable+an+Email+Server If it does, please do share what you learned back on this post.

iamryan · ‎06-24-2020

Hi @Chidi.uchegbu, This post is from a while back. Our latest Saas Controller is now on 20.6.0 as of earlier this month. Are you able/willing to upgrade to that version and see if this helps fix the issue?

iamryan · ‎06-24-2020

This conversation has been branched off. Please use the link to view the new conversation.

iamryan · ‎06-24-2020

Hi @Prince.kumar, Thanks for your question on the community. I found this AppD Docs page and KB Article that gives a good overview of ServiceNow and has a link to the download. https://docs.appdynamics.com/pages/viewpage.action?pageId=54724098 https://community.appdynamics.com/t5/Knowledge-Base/How-do-I-use-AppDynamics-with-ServiceNow/ta-p/30095 Let me know if this page helps you out.

iamryan · ‎06-23-2020

Hi, Good to know that document helped and good question about starting a new thread. It seems like the question is different. So please start a new thread.

iamryan · ‎06-23-2020

Hi @Deepika.Singh, I tried clicking on the document that @Kevin.Cross shared, but it seems like it's being edited right now, so I can't review its contents. When was the last time you were able to view that document?

iamryan · ‎06-22-2020

Hi @Manoj.Kumar, We have recently launched Idea Exchange within the Community. It's a place where AppD Customers can submit, vote, and comment on ideas that improve your AppD experience. You can visit the idea exchange here: https://community.appdynamics.com/t5/Idea-Exchange/idb-p/ideas These are the posting guidelines: https://community.appdynamics.com/t5/Knowledge-Base/Idea-Exchange-Submission-Guidelines/ta-p/38092

iamryan · ‎06-22-2020

Hi @Anonymous, Thanks for sharing a potential bug. While the community is a great place to discuss issues/questions/bugs, contacting AppD Support is the best place to report bugs. You or someone on your team can report them by going to appdynamics.com/support. If you do reach out to Support and they help with any sort of resolution, can you please come back to this post and share those findings with the community. This helps to grow the knowledge that exists in the community.

iamryan · ‎06-22-2020

Hi, I wanted to follow up to see how things went with the KB article? If you learned anything from that KB article or any other source, please do share those learnings.

iamryan · ‎06-22-2020

HI @Guru.Kalyan reddy, I, unfortunately, I don't know the solution. Let's see if the community can jump in and help out. If you do find a discovery, please do share what you learned back on this post.

iamryan · ‎06-22-2020

Hi @Deepika.Singh, This is a great question. You may want to hear from a current AppD customer and how they use it. In the meantime, I'd like to share/highlight some of our own internal webpages and documentation. EUM: https://www.appdynamics.com/product/end-user-monitoring https://docs.appdynamics.com/display/PRO45/End+User+Monitoring Overall Health https://www.appdynamics.com/central-nervous-system/ https://www.appdynamics.com/product/application-performance-management https://docs.appdynamics.com/display/PRO45/Health+Rules

iamryan · ‎06-22-2020

Hi @Leonardo.Garcia, Can you add a screenshot to show what you mean? If you do, please be sure to blur any information that you do not want to be seen by the public.

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