Hi @Helen.Park, Thank you for letting us know! Can you share the URL you are trying to access that is returning the error and a screenshot of the error please. ... View more

Hi @Vinay.Kumar, Can you please share what documentation you were reading your listed steps from please? I sent you a private message and shared some additional resources with you when you first posted this, can you confirm if you got it? We have this Knowledgebase article that covers ServiceNow integration, please let me know if you find it helpful: https://community.appdynamics.com/t5/Knowledge-Base/How-do-I-use-AppDynamics-with-ServiceNow/ta-p/30095#Implementation Regarding your question about "APPDYNAMICS_SIM_ENABLED" I found this piece of documentation, which refers to Server Visibility. You can read it here: https://docs.appdynamics.com/display/PRO45/Enable+Server+Visibility ... View more

Hi @Vikash.Sharma, Thank you for reporting this to us. We are looking into it. I will report back here when I know more. ... View more

Hi @rabiaa.gh, I'm not sure what version of the agent you are running, but I did find this in the Python agent 20.7 release notes. PYTHON-20 Python Agent def get_proxysupport_dir()  error is displayed when instrumenting ODOO application using the Python Agent 20.7.0 You can see the full release notes here:https://docs.appdynamics.com/display/PRO45/Past+Resolved+and+Unknown+Issues+by+Release Please let me know if this information helps you out. best, Ryan ... View more

This conversation has been branched off. Please use the link to view the new conversation. ... View more

Hi all, I found this existing Idea Exchange post that I think is requesting the same thing this post it. If it does, please comment and vote on this idea. https://community.appdynamics.com/t5/Idea-Exchange/Enhance-the-quot-Metric-Display-Name-quot-criteria-to-display/idi-p/41215 Note: Only customers can access the Idea Exchange at this time. ... View more

Hi @Mohammed.Inthiyaz, Can you answer a few questions for me.  What is the error that the customer is getting on startup? Steps on how they are configuring the app server with the Java Agent and the server logs? ... View more

Hi @Paul.Szoke, I see you also created a support ticket for this question. Can you please share the learnings and outcomes of that conversation back on the thread. This helps keep knowledge sharing alive inside the community. ... View more

Hi @Bikramaditya.Dhar, Thanks for letting me know that content did not work. Let's see if the community can jump in and provide information.  ... View more

Hi @Vaibhav Vir.Singh, Thank you for sharing this feedback. I will pass this along for you.  ... View more

Hi Shraddha, Thanks for asking your question on the Community. I see you also have an ongoing support ticket about this issue. Can you please share any learnings back on this post. It helps drive knowledge sharing in the community. ... View more

Hi @JJ.Jena, Thanks for trying that. As you mentioned you are new to using AppD, perhaps this Docs resource can be of some help. https://docs.appdynamics.com/display/PRO45/Errors+and+Exceptions#ErrorsandExceptions-ErrorandExceptionLimits ... View more

Hi @JJ.Jena, I did some digging around and found this info. 1. Navigate to errors -> error transactions -> filter -> add criteria -> errors -> select "Page Not Found : 404 Errors" and say apply. 2. It will show all the snapshots where 404 errors are reported. Open any one of the snapshot and navigate further. Do let me know if that helps you dig further into the errors. ... View more

Hi @Jim.Soave, Thanks for posting your question on the community. I found some details on our AppD Documentation. Visually complete: The time when an end-user would determine that the page is visually complete in the viewport. This time is calculated by using the last visual change to the page and is in milliseconds. The page represents the viewable content (the viewport) in a browser window. The default size for a browser window is 1024 x 768. Fully Loaded: The time from the start of the initial navigation until 2 seconds of no network activity has passed after Document Complete. This will usually include any activity that is triggered by JavaScript after the main page loads. The Fully Loaded Time is given in milliseconds and percentiles. Let me know if this helps. The full Doc can be found here: https://docs.appdynamics.com/display/PRO45/Browser+Synthetic+Metrics ... View more

Hi @Kiran.K, Thanks for asking your question on the Community. You can read more about the Lite version of AppD here: https://docs.appdynamics.com/display/PRO45/Lite+and+Pro+Editions and here: https://docs.appdynamics.com/display/PRO45/Getting+Started ... View more

Hi @Shane.Samuelson, Thanks for asking your question on the community. I see you also submitted a support ticket about this question.  If you get any valuable information from Support can you please share those results back on this post. This helps drive knowledge sharing across the community. ... View more

Hi @Arthur.Valijan, Thanks for asking this question on the community. I see you also created a support ticket. If support is able to help you with an outcome, can you please share it back on this post.  This helps drive knowledge sharing in the community. ... View more

Hi @Tan.Sai, Sorry for the late reply, that seems to be the one! Please do report back any learnings/outcomes with your experience if they become relevant to this discussion. ... View more

Hi @Scott.Sotherland, This is a great question, thanks for asking it on the community. On-prem trials are currently not self-service. Can you confirm if you had to reach out to AppD Sales in order to get your on-prem trial set up?  If so, it is recommended you reach back out to sales and discuss with them the nature of this transition. You can also always reach out to sales by going here: https://www.appdynamics.com/company/contact-us/ ... View more

Hello all, The extension was recently updated and now can be used to monitor the events entries. You can find the extension here: https://www.appdynamics.com/community/exchange/windows-event-log-monitor/ ... View more

Hi @Sravan .Sukhavasi, Thanks for letting me know. Let's see if the community can jump in and share some of their examples.  ... View more

Hi @Sravan .Sukhavasi, This is a great question, thanks for asking it on the Community. I think this question would be best answered by the community, I wanted to share some AppD Documentation that you can digest in the meantime.  Funnel Widget: https://docs.appdynamics.com/display/PRO45/Visualize+Analytics+Data Business Journey: https://docs.appdynamics.com/display/PRO45/Business+Journeys If you do happen to learn anything or make a decision, please share that knowledge back on this post. It helps close the loop and grow the knowledge sharing in the community. ... View more

Hi @Soumya.Das, Thanks for asking your question on the Community. I found this AppD Docs page that talks about the metrics collected. https://docs.appdynamics.com/display/PRO45/Database+Monitoring+Metrics If you learn anything from this document, please share those learnings back on this post to help drive knowledge sharing forward in the community. ... View more

Hi @pradeep.kumar, I don't have answers to those questions. If I find anything, I will share it back here. In the meantime, let's see if the community can jump in and provide any insight.  ... View more