Hi Basit In which Region is your Controller, as the analytics URL is different per region. This error normally comes up if you try and use an analytics URL from a different region to your controller Ciao ... View more

I would possibly try the request on another machine, I see you have a Macbook. Can you check another Linux machine? Or it might be a limit on using the API Client when it's a trial controller, I would suggest to log a case to AppDynamics support to check if this is the case, as your request is correct, I have used your exact call, and replaced with my own details and it works. ... View more

Hi Tran Your syntax is 100% correct, is this a trial controller? ... View more

If you get no response, something is wrong with one of the 3 below client_id, accountname or client secret Can you double check, that under Administration that the Client Id for the API Client is correct, account name of your controller, as well as the secret(All Case sensitive) Just validating that the client_id value is the Client Name value that you have created for the API Client, not the username that you login to AppD with. Ciao ... View more

Hi Tran Can you share a screenshot of what response you get from the terminal when running the POST command(Just hide sensitive data). Thanks ... View more

Hi Sandeep I am assuming you have not reached your Business transaction limit already and hence no new BT's are being detected, the limit by default 200? Otherwise look at the below If the transaction detection rule initially worked and then stopped, initiate a debug logging session for the node for 5 minutes and have a look at the logs. In most cases this is due to some type of limit that has been reached which then in some instances completely stops the monitoring of BT's until the agent is reset or the JVM is restarted. You can look in the logs for errors like this, where you find the keyword "exceeded" WARN BoundsEnforcer - BoundsEnforcer for collection com.singularity.ee.agent.util.bounded.collections.BoundedConcurrentReferenceHashMap with service name TransactionMonitoringService and property name SqlCacheHolder-connectionVsZosSSID-limit has exceeded maximum size of 3300 entries Have a look at the logs and you will most likely find which limit is being reached and then depending on what limit it is, either increase the limit or resolve the problem on why it's causing the limit to be reached. Ciao ... View more

Hi Henry. Log onto your Controller and click the gear icon on the top right and choose Licenses, change timeframe to last 3 or 7 days. Then scroll all the way to the bottom and click on the transaction analytics widget. It will open a graph over time, which will show your usage against what you are licensed. This should show that the license limit is being reached at the times when the dashboards go empty. And then the license counter resets every day and repeats Ciao ... View more

Hi Henry I see you are using transaction analytics data. My suspicion is that you are reaching your analytics license limit at around 14:00. The license resets daily at 12PM at night UTC. This time will not be 12 exactly but will be relative to your timezone Check you analytics license usage and check if it corresponds to when the graphs stop showing data:) Ciao ... View more

Hi Jamie There is no way to do it in the Controller I have created a python script to extract the machine agent info from the Controller, which also shows which applications are linked to the machine agent. You can message me if this would be of help. Thanks ... View more

That makes no difference, can you respond to my questions. Ciao ... View more

Hi Gauresh Please validate that you are using the correct version 32 or 64 bit to match the agent to the apache version. Next would be to validate that the config is correct, please check the appdynamics_agent.conf file as it states there is a syntax error ... View more

Hi Hany As it's a Java Application, you can do the following 1. Look through the business transaction stack trace, use a full snapshot 2. See where there is a possible class/method that might hold the data for the payload 3. Use the Live preview option to check how the class and method are called and see if there is an option to use an input to one of the classes. That's how we normally do it, if the developers are not available or can't assist Ciao ... View more

Hi Hasan That is very strange, it should work if you set it up as you described. Would it be possible to provide a screenshots of your auto discovery rule, as well as the new rule you created? Also can you provide a screenshot in live preview, using the "http requests tab" to show the 2 different URL's that are being hit on your application? Please hide any sensitive data in the screenshots Ciao ... View more

Hi Hasan As you mention you have 2 URL's e.g /foo /foo/bared When you create business transaction definitions, make sure that you use the priority settings correctly as well as your matching criteria. I am not sure if you are using the auto-discovery Java Business transaction definition rule, or if you have created 2 BT Detection rules. If you created 2 separate rules, double check what your matching criteria is, if you e.g say where URL starts with /foo , make sure the rule for /foo/bared, has a higher priority to ensure it takes priority, as your matching criteria might be matching both rules, and it will take the one with the highest priority first Ciao ... View more

Hi Hany I will explain one we did recently, by using the Split request using Payload, using the Pojo Method Split Mechanism Within your code, it will obviously go through several classes & methods to process each request. We checked and found that their was the following Class - com.ecom.requests, that had this Method - waitForReply(com.ecom.task) What the above means is that the initial class's method has another class as an input parameter called com.ecom.task When we had a look at the com.ecom.task class, we could see it had a method called - getRequest() We then had a look at this class and method, which we could then see the payload, all you then do is configure the getter chain to extract the operation name out of this method and class and use it in teh configuration. This will then create a BT per operation You can also use the JSON Splitting method depending on what frameowrk your application is using JSON Splitting as below   The basis for splitting the transaction here is the content of a JSON string unmarshalled using org.json.JSONObject framework. The string (i.e. object.toString()) return value of getString(String key) or get(String key) method of JSONObject is appended to the transaction name. The actual name of the key must be used in the rule definition. For example if the code has an expression jsonObject.getString("customerType") or jsonObject.get("customerType") then customerType should be entered as input. If your code uses other JSON frameworks like GSON and XStream JSON you may use POJO tab for rule definition. Hope this makes sense ... View more

Hi Hany Is the operations values(query , discovery , activate ) available within the headers, parameters or cookies? If so, you can create a new transaction detection rule and use the option - Split transactions using Request data), very simple, this will then create separate transactions depending on the Unique Header, Cookie, parameter Value. If the values are only available within the payload of the request, you can also create a new servlet transaction detection rule and use one of the options available under the section - Split transactions using payload, whichever works best for you Ciao ... View more

Hi Nabil I created a small python script to extract into csv all machine agents, with their version/build as well as if they are linked to any applications. You can message me directly and I can share it with you Ciao ... View more

Hi Marcie Not entirely sure if the Db Collector stores all stored procedures, or if it only at most stores the top 200. What you can do is, on the screen with top queries/procedures, open developer options in your browser and check the API Call it makes, you will see the value of query size in the payload, you can then make an API call and just amend the payload to increase the size to e.g 300. This will only work if AppD actually stores the data obviously:) Update : tested and it works if you increase the value in the size field:) Ciao ... View more

Hi Carlos You can send any metrics, independent of the relationship to the machine agent via the HTTP listener and create a metric structure which suits your needs. Ciao ... View more

Hi Carlos The way to ingest Metrics into AppD , would be to use the HTTP Listener functionality - https://docs.appdynamics.com/22.6/en/infrastructure-visibility/machine-agent/extensions-and-custom-metrics/machine-agent-http-listener Ciao ... View more

Hi Juraj Preferably you should be using the API client with Oauth2, however some of the API's also allow basic auth with username password. You did not provide the API you are trying to connect to as well as your authentication method., so unsure of what the problem might be. Ciao ... View more

Hi Phillipe You can use the following https://<controller FQDN>/controller/restui/eumApplications/getAllEumApplicationsData?time-range=last_2_hours.BEFORE_NOW.-1.-1.120 It provides the keys as well as some other information as well, depending on what program you are using, you can just loop and extract the app keys from the data. Also just a note on using the analytics method, it only works if there is active data for the respective EUM Application, which you will miss app keys with no data. Ciao ... View more