Hi Lynn Please check 2 things 1. Check if you possibly excluded the Business Transaction in the Business Transaction view, by clicking on "View Excluded Business Transactions". 2. Under Transaction detection, check if you possibly have a BT Detection rule which excludes the BT from being discovered again Also can you confirm if you can see this endpoint under Service Endpoints? Ciao ... View more

Hi Ashish here you go Severity ${latestEvent.severity} For violation status I believe it should be as below, just check ${latestEvent.violationStatus} Ciao ... View more

Can you share your full startup parameters for the service including the additional settings you just added? Just hide any sensitive info ... View more

That is correct, changes will only be activated upon restart of DB collector service ... View more

Hi, add an additional startup parameter to the DB Agent -Ddbagent.custommetric.query. timeout.seconds=120 Increase timeout to what is required for your complex queries  Ciao ... View more

Hi There are 2 items you need to check. 1. Ensure that the user under which the agent runs, has permissions to read, write and execute across the full agent directory 2. Are you installing the machine agent as is, or have you enabled the sim-enabled option in the controller-info.xml? If you enabled the property, ensure your access key is correct and there are available licenses for the agent. Ciao ... View more

Hi Jahnavi You can refer to the below, you can generate custom events in AppDynamics as per your requirements. https://docs.appdynamics.com/appd/23.x/latest/en/extend-appdynamics/appdynamics-apis/alert-and-respond-api/events-and-action-suppression-api#id-.EventsandActionSuppressionAPIv23.1-CreateaCustomEvent ... View more

Thanks Kagiso, I responded. Please check your inbox ... View more

Thanks for confirming the data From the info provided, I can't see any immediate reason why it wouldn't work. Can you enable the below node property on one of the nodes https://docs.appdynamics.com/appd/23.x/latest/en/application-monitoring/administer-app-server-agents/app-agent-node-properties-reference/app-agent-node-properties-f-i#id-.AppAgentNodeProperties(FI)v23.1-find-entry-points Reset the agent and run a debug session from the UI to collect 5 minutes worth of log files You can contact me directly to avoid sharing sensitive information on the post if you prefer. This should assist in providing some info on why the transactions are not being discovered anymore:) Ciao ... View more

Thanks Kagiso Can you advise which version of the Java agent you are using and which version of Java? Also your comment below We enabled http2 on the load balancer fronting the application Can you clarify on this point. What Loadbalancer is this, and how did you enable http2 on it? Does this mean the actual application server that the Java Agent runs on, did not have any changes? Ciao ... View more

Hi Kagiso AppDynamcs should definitely support it, depending on the implementation framework. Can you advise more on what the application is, is it a off the shelf product, or in house built? What is the actual http implementation framework? And what happened from the application side, did they upgrade their version and this caused the data to stop being collected? Ciao ... View more

Hi Roberto I believe you would need to use a gMSAAccount for the private Synthetic containers, if you are using a windows container, you can see below. I believe there is a similar method if you installing the agent in Linux container https://learn.microsoft.com/en-us/virtualization/windowscontainers/manage-containers/manage-serviceaccounts ... View more

Hi Aya You can install AppDynamics On-Premise. You need to contact your Cisco AppDynamics Account Manager , to provide you with the details around doing this. Not sure if you have purchased AppDynamics Already or are you looking at getting a trial license? Either way, get in touch with Cisco AppDynamics to assist you with this Ciao ... View more

Hi Gaurav First Question is, do you have all 3 layers instrumented? 1. Front End With Adrum End User Monitoring 2. WebServer , with AppAgent? 3. JVM App server with AppAgent? If you only have 1 & 3, unless there is something within the webserver that removes the correlation headers, what will happen is that you will see a correlation in e.g the snapshot that shows the time from Browser > JVM, even though there is a WebServer in-between. If you have all 3 layers instrumented, you will still see the correlation between all 3. You will see the Browser correlation to the backend webserver BT, which then will show a downstream call to the JVM(App Server) BT Ciao ... View more

Hi Ashley Glad to help, Yes sure for Mobile apps you just change the value in your API call as below EUM Web - getAllEumApplicationsData EUM Mobile - getAllMobileApplicationsData Ciao ... View more

Hey David I used your example, just manually tested and it works, I am just running locally with port 8082 instead of default port but doesn't make a difference curl -v -X POST 'http://localhost:8082/api/v1/metrics' -H 'Content-Type: application/json;charset=UTF-8' --data-raw '[{"metricName":"Custom Metrics|WebVitals|David|value","aggregatorType":"AVERAGE","value":104}]' And it works Just make sure the value is not in single quotes, integer values should not be enclosed in single quotes. Think that might be your problem Ciao ... View more

Hey David Can you do the following for the final test before troubleshooting Send a couple of requests every 2-3 minutes and change the "number values" you provide for every request. Just remember, AppDynamics stores data in intervals, I believe the minimum values for metrics are 1 minute. So it can only store 1 value per minute, it's not on a millisecond level. Provide feedback around the above if the graph starts displaying:) Ciao ... View more

Hi David For your custom Metrics , please try changing your metrics by adding "value" at the end For example, your metric field is  Custom Metrics|WebVitals|LCP Try using Custom Metrics|WebVitals|LCP|value We did extensive work in creating the custom metrics and decided on using this structure. This also will assist you when you want to dashboard a large number of metrics, where you can use a wildcard to show multiple values on the same graph, instead of adding multiple data points per metric. AppD doesn't support wildcarding the last name in the metric tree, hence adding the value at the end. Also push some load on the endpoint initially, we also had a case where we needed to push some more load than a couple of requests, and after that it worked normally Ciao ... View more

Hi Srujana For the custom metrics for servers you need to remove the initial tree structure, as it's by default already included if you select Application infrastructure Start where it says Custom Metrics, example below. Not sure of your full path If you want to graph multiple values in one graph, use wildcard example Custom Metrics|URL Monitor|*|value Single server example Custom Metrics|URL Monitor|server1.com|value ... View more