Why are Splunk elearning video modules stuck? Not able to play them.

[tomjacobs]

Hello @splunk  Team,

I'm not able play any of the Splunk e-learning modules as of 29/07/2023. The video player keeps getting stuck and the modules get auto completed even without watching it. I'm also not able to re-launch the modules that I have watched.

Requesting @splunk to please help rectify this issue asap.

[Miasm1]

You might be facing technical glitches with the Splunk e-learning modules. Try clearing your browser cache, using a different browser, and checking your internet connection.

[richgalloway]

Splunk is aware of the problem and is working on it.

[pkelly44]

I'm having the same issue with completed and current courses.  I even re-enrolled in a course just to try it but videos aren't loading and are auto-completing as you said.  Labs aren't loading either but the Quiz is available.  I sent in a support ticket 2 days ago to education_amer@splunk.com.  Fingers crossed we'll get an answer!

[LenKyn]

Looks like I'm getting the same thing too (Intro courses to Splunk) None will play and I'm noticing its completing the entire video course when I later check.

[sctvi]

I am also experiencing this issue.

I sent an email to education@splunk.com yesterday and created a ticket.

However, I have yet to receive any response regarding the status of the ticket.

[keerti]

Hey, I am facing the same issue. Please let me know if you found a solution. Thank you

[omarsallam]

having the same issue, please let me know if you got it fixed

[richgalloway]

Contact Splunk Education at education_amer@splunk.com for help with Education site.