Training + Certification Discussions

Why are Splunk elearning video modules stuck? Not able to play them.

tomjacobs
Engager

Hello @splunk  Team,

I'm not able play any of the Splunk e-learning modules as of 29/07/2023. The video player keeps getting stuck and the modules get auto completed even without watching it. I'm also not able to re-launch the modules that I have watched.

Requesting @splunk to please help rectify this issue asap.

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Miasm1
Explorer

You might be facing technical glitches with the Splunk e-learning modules. Try clearing your browser cache, using a different browser, and checking your internet connection.

0 Karma

richgalloway
SplunkTrust
SplunkTrust

Splunk is aware of the problem and is working on it.

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If this reply helps you, Karma would be appreciated.
0 Karma

pkelly44
Engager

I'm having the same issue with completed and current courses.  I even re-enrolled in a course just to try it but videos aren't loading and are auto-completing as you said.  Labs aren't loading either but the Quiz is available.  I sent in a support ticket 2 days ago to education_amer@splunk.com.  Fingers crossed we'll get an answer!

0 Karma

LenKyn
New Member

Looks like I'm getting the same thing too (Intro courses to Splunk) None will play and I'm noticing its completing the entire video course when I later check.

0 Karma

sctvi
Engager

I am also experiencing this issue.

I sent an email to education@splunk.com yesterday and created a ticket.

However, I have yet to receive any response regarding the status of the ticket.

0 Karma

keerti
Engager

Hey, I am facing the same issue. Please let me know if you found a solution. Thank you

omarsallam
Engager

having the same issue, please let me know if you got it fixed

richgalloway
SplunkTrust
SplunkTrust

Contact Splunk Education at education_amer@splunk.com for help with Education site.

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If this reply helps you, Karma would be appreciated.
0 Karma
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