Splunk Search

Why is aggregating by custom Salesforce fields not working?

arist0telis
Explorer

I'm not sure if I'm missing something simple or not, but I've got event logs from my Salesforce instance fed in, as well as the User object, and for some reason I can aggregate on some fields of User but not others ... even though the fields exist in Splunk.

 

index=sfdc sourcetype=LightningPageViewCSV
|join USER_ID [ search sourcetype=sfdc:user | eval USER_ID=substr(Id,1,len(Id)-3) ]
|stats avg(EFFECTIVE_PAGE_TIME) by Name

 

// this works to aggregate by the user's name. Not really useful but it was a test to make sure something came through. The substring is b/c one object uses the 18-char Salesforce Id, the other uses the shortened 15-char Id. 

 

index=sfdc sourcetype=LightningPageViewCSV
|join USER_ID [ search sourcetype=sfdc:user | eval USER_ID=substr(Id,1,len(Id)-3) ]
|stats avg(EFFECTIVE_PAGE_TIME) by State__c,Loc__c

 

//no results from this for some reason ... State__c and Loc__c are custom fields on User.

 

index=sfdc sourcetype=sfdc:user
index=sfdc sourcetype=sfdc:user Name="[one of the names from the first query]"

 

//I run these just to see what I've got in my user object and I can see several people with non-null State__c and Loc__c

This is a new dev org I just spun up so I'm not sure if I missed a step in adding these sources or not. The LightningPageViewCSV is an imported static CSV file of the EventLogFile for testing. The sfdc:user was a one time read in of the User object. Both of these are tied to the sfdc index.

Labels (2)
0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

GA: New Data Management App in Splunk Platform

Streamlining Data Management: Introducing a unified experience in Splunk Managing data at scale shouldn’t feel ...

Announcing Modern Navigation: A New Era of Splunk User Experience

We are excited to introduce the Modern Navigation feature in the Splunk Platform, available to both cloud and ...

Observability Simplified: Combining User Experience, Application Performance & ...

Tech Talk Observability Simplified: Combining User Experience, Application Performance & Network ...