how to pull data from JIRA ID, and use the value pulled from JIRA in splunk search query
yes, but there is a trouble in finding the documentation for configuring the same
If your question is about a specific add-on then please specify which add-on, exactly what you are trying to do, how you are trying to do it, what the expected results are, and what the actual results are. Have you tried contacting the app developer?
There are several Jira add-ons in splunkbase that may do that for you.