Splunk integration with WebEx Calling

[TroyWorkman]

Does Splunk integrate with WebEx Calling (not WebEx Meetings or WebEx Contact Center) for CDR reporting, similar to how it integrates with CUCM?

[kali_splunk]

We have a newer (built within the past 6-months) Webex add-on available here. The older add-on that Splunk offered via Splunkbase leveraged the XML API which is now deprecated. This newer add-on leverages REST. Today, this just includes Meetings but we are set for a new release very soon that will include Calling as well, specifically data from the Get Detailed Call History API.

[kali_splunk]

Update. You can now find the Webex Add-on for Splunk on Splunkbase

[livehybrid]

Hi @TroyWorkman 

There isnt currently a SplunkBase app for Webex Calling with CDR reporting, however there is an API you can utilise to get this info: https://developer.webex.com/docs/api/v1/reports-detailed-call-history/get-detailed-call-history so it should be possible for an app developer to put a simple app together for this, or you might be able to use the API calls via the SplunkBase app "Webtools Add-on" (which can make web requests) to get started to see if the logs are what you need.

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