Splunk Dev

How to resolve a connection timeout issue with ChangeGear Integration?

isu_pg
New Member

Currently experiencing an issue with the Splunk (version 6.4.4) connection timing out with ChangeGear. We have integrated Splunk to monitor ChangeGear (version 6) ticketing. We run a ChangeGear database and ChangeGear application on separate servers.

The error we are receiving is:

Exception(' java.sql.SQLTransientConnectionException: ChangeGear-db2 - Connection is not available, request timed out after 30000ms..',). 
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bohanlon_splunk
Splunk Employee
Splunk Employee
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