What causes Search Head Connectivity issues?

[chandraleka]

Hello Team,

Search Head Connectivity

• Root Cause(s):
  • The search head lost connection to the following peers:  If there are unstable peers, confirm that the timeout (connectionTimeout and authTokenConnectionTimeout) settings in distsearch.conf are at appropriate values.
• Unhealthy Instances:

  • instances

• Generate Diag?More infoIf filing a support case, click here to generate a diag.

• Last 50 related messages:
  • None
    
    could someone please explain exactly what was done to cause the issue?
    
    

[richgalloway]

The list of possible actions that might cause that error is limitless.  Fortunately, since it's Splunk Cloud you don't have to do anything other than contact Splunk Cloud Support.  Unless you're using Hybrid Search.  If that's the case then you may have a network error preventing the search head from contacting Splunk Cloud.