controller-info.xml XML encodings

[CommunityUser]

I recently began an effort to automate monitoring of an application.  I ran into a problem where the machine agent service would start and then stop.  The log file said it was unable to read controller-info.xml.  My C# application was using an XmlDocument to load and save the XML.  I discovered that it was saving as UTF-8 with BOM.  The oringal controller-info.xml was saved as UTF-8 w/o BOM.  This small change prevents the machine agent service from running.  When I fixed the encoding it started working again.

My issue is that any agent service should be capable of handling XML whether it has a BOM or not.

[Atyuha_Pal]

Hi,

Could you please share the machine agent log to debug the issue further.

Thanks,

Atyuha

[CommunityUser]

Here is the log.  To replicate, use notepad++ and edit controller-info.xml.  Change the encoding to UTF-8 and then restart the machine agent service.

[Atyuha_Pal]

Hi.

We have seen same issue in the past when the xml file is opened with certain XML specific editors.

 Also can you download the agent again and edit controller-info.xml with vi editor and let me know how it goes? 

Thanks,

Atyuha