- Mark as New
- Bookmark Message
- Subscribe to Message
- Mute Message
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Arun_Jose
New Member
11-06-2018
11:31 PM
Hello Team,
We generated On-Demand Reports - Hardware Utilization Report for a month and observed a column Named "Avail %" just wanted to confirm if it is the Agent Availability % its getting displayed in the report.
Attaching the report as well
Please suggest.
Rergards,
Arun
1 Solution
- Mark as New
- Bookmark Message
- Subscribe to Message
- Mute Message
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Brian_Wheeldon
Contributor
11-08-2018
06:52 AM
- Mark as New
- Bookmark Message
- Subscribe to Message
- Mute Message
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Brian_Wheeldon
Contributor
11-08-2018
06:52 AM
Confirmed: this is Agent Availability.
Regards,
